Emergency
F.26 on Vaillant ecoTEC exclusive 835 VUW 356/5-7

Your boiler has detected an issue with the valve that controls the gas supply, meaning it cannot safely ignite to provide heating or hot water.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

What the manual says

Manufacturer manual

Fault: Fuel valve not working - Gas valve assembly stepper motor not connected, multiple plug on the PCB not plugged in correctly, interruption in cable harness, gas valve assembly stepper motor defective, electronics defective

From this model's manual
Verified against the Vaillant/Vaillant Ecotec Exclusive installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →
Boiler cover options

Avoid the next call-out bill

A cover plan would handle faults like F.26: no call-out fees, no surprise bills.

Approved partner
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Get a quote →

Affiliate links. We may earn a commission at no extra cost to you.

Related fault codes

F.27View →F.28View →F.29View →

All 207 fault codes on the ecoTEC exclusive 835 VUW 356/5-7

Seeing a different code? Every code this model can display, in one place.

conF.00F.00F.01F.01F.02F.02F.03F.03F.10F.10F.11F.11F.12F.12F.13F.13F.20F.20F.22F.22F.23F.23F.24F.24F.25F.25F.27F.27F.28F.28F.29F.29F.32F.32F.33F.33F.35F.35F.42F.42F.49F.49F.55F.55F.56F.56F.57F.57F.61F.61F.62F.62F.63F.63F.64F.64F.65F.65F.67F.67F.68F.68F.70F.70F.71F.71F.72F.72F.73F.73F.74F.74F.75F.75F.77F.77F.78F.78F.80F.80F.81F.81F.82F.82F.83F.83F.84F.84F.85F.85F.90F.90F.94F.94P.00P.01P.02P.04P.06P.14S.00S.01S.2S.02S.3S.03S.04S.05S.06S.07S.08S.09S.09S.10S.10S.11S.11S.13S.13S.14S.14S.15S.15S.16S.16S.17S.17S.19S.19S.20S.20S.21S.21S.22S.22S.23S.23S.24S.24S.25S.25S.26S.26S.27S.27S.28S.28S.29S.29S.30S.30S.31S.31S.32S.32S.33S.33S.34S.34S.36S.36S.37S.37S.39S.39S.40S.40S.41S.41S.42S.42S.46S.46S.53S.53S.54S.54S.55S.55S.56S.56S.57S.57S.58S.58S.59S.59S.76S.76S.86S.86S.88S.88S.92S.92S.93S.93S.96S.96S.97S.97S.98S.98S.99S.99

Related guides you might find useful

No hot water but heating works

Almost always a stuck diverter valve on a combi.

Read →

Pilot light keeps going out

Older boilers: thermocouple, draught or gas supply.

Read →

When to replace your boiler

7 signs repair isn't worth it anymore.

Read →