High
d.69 on Vaillant ecoTEC Plus 615

Your boiler has failed to light the flame after two attempts and is currently tracking how many times this has happened.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Number of unsuccessful ignitions at 2nd attempt: Current value

From this model's manual
Verified against the Vaillant Ecotec Plus 615 installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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