Vaillant ecoTEC plus 940 VUI 30/40CS/1-5 Fault codes & diagnostics

125 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Gas 2023-present
GC Number 47-044-96
Download the Vaillant ecoTEC plus 940 VUI 30/40CS/1-5 manualThe official installation and service manual (PDF), the document these fault codes were read from. PDF
Other editions of this manual (the one above is 0020308121_05): 0020308121_04 (PDF) Manufacturers revise a model over the years. If your boiler is older than the manual above, an earlier edition may match it better.

The fault code is already on your display

Note it down before pressing reset — resetting clears the code immediately. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
2 Emergency 100 High 16 Medium 7 Low

Which version do you have?

The GC number on your boiler's data badge identifies the exact appliance and production years, as recorded in the UK Product Characteristics Database.

GC number Appliance (register name) Produced
47-044-96 ecoTEC plus 940 VUI 30/40CS/1-5 (N-GB) 2023–present

Appliance names and production years are taken from the UK Product Characteristics Database (the SAP/SEDBUK register). Where a GC number is also printed in this model's own manufacturer manual, both sources were checked to agree.

All 125 documented codes

Tap any card for details

194

Your boiler has detected an internal electrical power supply failure on its main control board.

High Engineer only £250-450

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Power supply unit

Related codes

F.000

Your boiler has lost its connection to a temperature probe, meaning it cannot tell how hot the water is and has stopped working for your safety.

High Engineer only £120-200

Parts commonly replaced

  • NTC temperature sensor
  • Wiring harness
  • PCB

Related codes

F.001

Your boiler has lost its connection to the sensor that measures how hot the water is as it flows back into the unit, forcing it to shut down for safety.

High Engineer only £120-220

Parts commonly replaced

  • Return temperature sensor
  • Wiring harness

Related codes

F.002

Your boiler has lost the connection to the sensor that measures the temperature of your hot water, so it cannot currently provide hot water to your taps or shower.

High Engineer only £120-200

Parts commonly replaced

  • DHW NTC sensor
  • Wiring harness

Related codes

F.003

Your boiler has lost the connection to the temperature sensor in your hot water cylinder, so it doesn't know when your hot water is up to temperature.

Medium Engineer only £120-220

Parts commonly replaced

  • Cylinder NTC sensor
  • Wiring harness
F.010

Your boiler has detected a faulty signal from a heat sensor, causing it to stop heating your home as a safety precaution.

High Engineer only £120-200

Parts commonly replaced

  • Flow temperature sensor
  • Wiring harness

Related codes

F.011

Your boiler has detected an electrical fault in a sensor that measures the temperature of water returning to the unit, causing it to stop working for safety reasons.

High Engineer only £120-220

Parts commonly replaced

  • Return temperature sensor
  • Wiring harness

Related codes

F.012

Your boiler is having difficulty reading the temperature of the water being heated for your taps, which will likely prevent you from getting hot water.

Medium Engineer only £120-200

Parts commonly replaced

  • Domestic Hot Water (DHW) NTC Thermistor
  • Wiring harness

Related codes

F.013

Your boiler has lost the ability to read the temperature of your hot water tank because of a faulty connection or sensor.

Medium Engineer only £120-200

Parts commonly replaced

  • Cylinder NTC sensor
  • Wiring harness

Related codes

F.020

Your boiler has automatically shut down because it reached a dangerously high temperature to prevent damage to the internal components.

High Engineer only £150-300

Parts commonly replaced

  • NTC Temperature sensor
  • Pump (heating circulation)
  • Printed Circuit Board (PCB)

Related codes

Showing 11–20 of 125
F.022

Your boiler has temporarily stopped working because the water pressure inside the system has dropped too low to operate safely.

High DIY-safe

What to check first

  1. Locate the filling loop underneath your boiler or check your user manual for the built-in filling key.
  2. Open the valves slowly to let mains water into the system while watching the pressure gauge.
  3. Stop filling once the needle reaches the green zone between 1.0 and 1.5 bar, then close the valves tightly.

Parts commonly replaced

  • Pressure sensor
  • Filling loop valve

Related codes

F.023

Your boiler has detected that the water leaving it is much hotter than the water returning, suggesting a blockage or a problem with the pump circulating the water efficiently.

High Engineer only £180-350

Parts commonly replaced

  • Central heating pump
  • System filter
  • Heat exchanger

Related codes

F.024

Your boiler is shutting down because the water inside it is heating up much faster than it can be moved around your radiators, suggesting a flow issue.

High Engineer only £150-350

Parts commonly replaced

  • Central heating pump
  • System filter
  • Heat exchanger

Related codes

F.025

Your boiler has detected that the exhaust gases leaving the unit are hotter than they should be, so it has shut down to protect itself from overheating.

High Engineer only £150-350

Parts commonly replaced

  • NTC temperature sensor
  • Heat exchanger
  • Flue gas limit switch

Related codes

F.027

Your boiler is confused and thinks it is still burning gas even though it has told itself to switch off, which is a safety lockout to prevent accidental ignition.

Emergency Engineer only £150-350

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

F.028

Your boiler has stopped working because the pipe that drains away waste water is blocked, which is often caused by frozen water in cold weather.

High DIY-safe £80-150

What to check first

  1. Locate the external plastic condensate pipe outside your home where it empties into a drain.
  2. Pour warm (not boiling) water along the length of the outside pipe to melt any potential ice blockage.
  3. Reset your boiler using the reset button on the front panel once the pipe is clear.

Parts commonly replaced

  • Condensate trap
  • External pipe insulation

Related codes

F.029

Your boiler has temporarily stopped working because the pipe that drains away waste water is likely blocked or frozen.

High DIY-safe £80-150

What to check first

  1. Locate the external plastic condensate pipe where it leaves your house and leads to a drain.
  2. Check if the outside pipe is frozen during cold weather by pouring warm (not boiling) water over it.
  3. Inspect the pipe for any blockages, kinks, or sags that might prevent water from draining freely.

Parts commonly replaced

  • Condensate trap
  • Condensate pump

Related codes

F.032

Your boiler is struggling to breathe properly because the internal fan that pushes air out is not spinning at the correct speed.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Wiring harness
F.035

Your boiler has detected that the flue pipe leading outside is blocked, so it has safely shut down to prevent harmful gases from entering your home.

Emergency Engineer only £90-200

Parts commonly replaced

  • Flue terminal
  • Air pressure switch
  • Induced draft fan

Related codes

F.040

Your boiler is struggling to get the right balance of air for a clean burn, which prevents it from igniting safely.

High Engineer only £150-300

Parts commonly replaced

  • Venturi
  • Gas valve
  • Fan assembly
  • Air intake seal

Related codes

Showing 21–30 of 125
F.042

Your boiler has lost the digital instructions telling it how to configure itself for your specific heating system, preventing it from starting up safely.

High Engineer only £150-300

Parts commonly replaced

  • Coding resistor
  • Main printed circuit board (PCB)
F.044

Your boiler is struggling to detect the flame needed to heat your water and home, so it has shut down to stay safe.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Flame rectification lead
  • Printed Circuit Board (PCB)

Related codes

F.047

Your boiler is struggling to understand the temperature of the water being sent to your hot water tank because it is receiving an illogical reading from a sensor.

Medium Engineer only £120-220

Parts commonly replaced

  • Hot water cylinder sensor
  • Wiring harness

Related codes

F.049

Your boiler's communication wires are experiencing a wiring conflict or short circuit, which is preventing the system from sending signals correctly.

High Engineer only £120-250

Parts commonly replaced

  • eBUS connection terminals
  • Main PCB
  • Communication wiring harness
F.057

Your boiler has detected a critical issue with its internal combustion control system that it cannot fix itself, so it has shut down for your safety.

High Engineer only £250-450

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)
  • Ionisation probe

Related codes

F.061

Your boiler's internal computer is failing to start up or communicate correctly, which has caused the system to shut down for safety.

High Engineer only £250-450

Parts commonly replaced

  • Main PCB (Printed Circuit Board)
  • Wiring harness

Related codes

F.062

Your boiler is struggling to confirm that the flame has turned off as quickly as it should have, which means it has stopped working for safety reasons.

High Engineer only £150-300

Parts commonly replaced

  • Gas valve
  • Printed circuit board (PCB)

Related codes

F.063

Your boiler's computer is struggling to store or read its internal settings properly, which prevents it from starting up safely.

High Engineer only £250-450

Parts commonly replaced

  • Main printed circuit board (PCB)

Related codes

F.064

Your boiler has detected an internal electronic reading error, meaning it cannot safely process vital temperature measurements.

High Engineer only £150-£300

Parts commonly replaced

  • NTC Temperature Sensor
  • Main Printed Circuit Board (PCB)

Related codes

F.065

Your boiler has detected that one of its internal electronic parts is running far too hot and has shut itself down to prevent damage.

High Engineer only £150-350

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness
  • NTC thermistor

Related codes

Showing 31–40 of 125
F.067

Your boiler is unable to safely detect whether the burner flame is lit, so it has shut itself down to prevent a safety hazard.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Flame rectification probe

Related codes

F.068

Your boiler is struggling to detect the flame reliably, so it has turned itself off to stay safe, meaning you currently have no heating or hot water.

High Engineer only £150-300

Parts commonly replaced

  • Flame rectification electrode
  • Ignition lead
  • Printed circuit board

Related codes

F.070

Your boiler’s internal computer is confused because it cannot correctly identify the specific hardware model it is currently installed in.

High Engineer only £120-250

Parts commonly replaced

  • Coding resistor
  • Main printed circuit board (PCB)

Related codes

F.071

Your boiler's internal thermometer is sending conflicting temperature readings to the control board, so the system has shut down to prevent damage.

High Engineer only £150-250

Parts commonly replaced

  • NTC temperature sensor
  • Wiring harness

Related codes

F.072

Your boiler is struggling because it cannot detect a normal temperature difference between the water leaving and returning to the unit, suggesting the system is not circulating heat correctly.

High Engineer only £150-300

Parts commonly replaced

  • NTC Temperature sensors
  • Central heating pump
  • Primary heat exchanger

Related codes

F.074

Your boiler has lost the ability to read your central heating water pressure because the connection to its internal monitoring sensor has failed.

Medium Engineer only £120-220

Parts commonly replaced

  • Water pressure sensor
  • Wiring harness

Related codes

F.075

Your boiler is struggling to detect the movement of water when it tries to start the heating, which usually means the internal pump is failing to spin or there is a blockage preventing flow.

High Engineer only £250-450

Parts commonly replaced

  • Circulation pump
  • Pressure sensor
  • PCB

Related codes

F.076

Your boiler has detected that it is getting too hot and has automatically shut down to prevent damage to its internal parts.

High Engineer only £150-300

Parts commonly replaced

  • NTC sensor
  • Primary heat exchanger
  • Pump

Related codes

F.077

Your boiler has detected an issue with the drainage system or flue safety mechanism, so it has safely stopped working to prevent potential water damage or combustion faults.

High Engineer only £120-250

Parts commonly replaced

  • Condensate pump
  • Flue non-return valve
  • PCB

Related codes

F.078

Your boiler's electronic brain is having trouble communicating with an external control accessory, preventing the system from operating correctly.

High Engineer only £150-300

Parts commonly replaced

  • eBUS adapter
  • PCB
  • External heating controller

Related codes

Showing 41–50 of 125
F.080

Your boiler is struggling to accurately measure the temperature of the water coming into your home, which may result in your hot water not being heated to the correct temperature.

Medium Engineer only £120-220

Parts commonly replaced

  • Cold water inlet sensor
  • Wiring harness (if damaged)

Related codes

F.081

Your boiler is struggling to pump hot water into your hot water cylinder, which means you may have no hot water available.

High Engineer only £150-300

Parts commonly replaced

  • Diverter valve
  • Diverter valve motor
  • NTC sensor

Related codes

F.083

Your boiler is failing to heat up the water properly when it tries to start, so it has shut itself down to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • NTC temperature sensors
  • Heating pump
  • Diverter valve

Related codes

F.084

Your boiler is confused because it detects a strange temperature difference between the water leaving the boiler and the water coming back, causing it to shut down to protect itself.

High Engineer only £150-250

Parts commonly replaced

  • NTC Temperature sensors
  • Pump
  • Main PCB

Related codes

F.085

Your boiler's temperature sensors have been fitted incorrectly or have become misaligned, preventing the system from accurately reading the water temperature.

High Engineer only £120-200

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring Harness
F.087

Your boiler has lost the internal electrical connection needed to spark and light the burner, meaning it cannot produce any heat or hot water.

High Engineer only £120-250

Parts commonly replaced

  • Ignition transformer
  • Wiring harness
  • Main PCB

Related codes

F.088

Your boiler has lost the internal connection needed to control the gas supply, which prevents it from igniting and heating your home.

High Engineer only £120-250

Parts commonly replaced

  • Gas valve wiring harness
  • Gas valve
  • Main printed circuit board (PCB)

Related codes

F.089

Your boiler has detected that the internal water pump is not the correct version required for this specific model, preventing the system from circulating heat properly.

High Engineer only £250-450

Parts commonly replaced

  • High-efficiency circulation pump
  • PCB

Related codes

F.090

Your boiler has lost its digital connection to the hot water cylinder, meaning it currently doesn't know how to heat your stored water.

High Engineer only £150-300

Parts commonly replaced

  • eBUS communication cable
  • VR 10 sensor
  • Main PCB

Related codes

F.092

Your boiler has detected that the settings controlling how it uses gas were not finalized correctly during its last setup or maintenance, which prevents it from firing up safely.

High Engineer only £120-250

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)
Showing 51–60 of 125
F.095

Your boiler is having trouble managing its internal gas flow, which is preventing it from firing up reliably.

High Engineer only £180-350

Parts commonly replaced

  • Gas valve assembly
  • Printed Circuit Board (PCB)

Related codes

F.096

Your boiler has detected that a small internal component responsible for regulating the gas flow is stuck or worn out, which prevents it from safely igniting.

High Engineer only £180-350

Parts commonly replaced

  • Gas valve
  • Main PCB

Related codes

F.097

Your boiler's internal computer has flagged a self-test failure, meaning it cannot safely control its operations and will remain shut down to prevent damage.

High Engineer only £300-500

Parts commonly replaced

  • Main Printed Circuit Board (PCB)

Related codes

F.105

Your boiler requires a special electronic calibration procedure following the replacement of key internal parts before it can safely fire up again.

High Engineer only £90-£180
F.194

Your boiler's internal electronic control center is failing to receive a consistent power signal, which is preventing the system from operating safely.

High Engineer only £250-450

Parts commonly replaced

  • Main PCB
  • Wiring harness

Related codes

F.195

Your boiler has detected that the incoming electricity supply is too weak to run the system safely.

High Engineer only £120-250

Parts commonly replaced

  • Internal wiring harness
  • Main printed circuit board (PCB)
F.196

Your boiler has detected that the electrical voltage coming from your home's mains supply is too high.

Medium Engineer only £90-250

Parts commonly replaced

  • Main PCB
  • Surge protection device

Related codes

F.317

Your boiler is struggling to accurately detect the flow of hot water from your taps due to a faulty electrical connection or sensor.

Medium Engineer only £90-180

Parts commonly replaced

  • DHW flow sensor
  • Flow sensor wiring harness

Related codes

F.318

Your boiler is having trouble directing water properly between your radiators and your taps because a motorised valve isn't moving.

High Engineer only £150-300

Parts commonly replaced

  • Diverter valve actuator
  • Complete 3-port diverter valve
  • Wiring harness

Related codes

F.320

Your boiler has temporarily stopped working because the internal water pump is jammed and cannot clear itself.

High Engineer only £150-300

Parts commonly replaced

  • Central heating pump
  • Pump automatic air vent

Related codes

Showing 61–70 of 125
F.321

Your boiler's water pump has encountered an internal communication error, meaning it cannot circulate heat to your radiators or taps.

High Engineer only £250-450

Parts commonly replaced

  • Pump assembly
  • Pump electronics module
  • Main PCB

Related codes

F.322

Your boiler’s internal water pump has become too hot and the system can no longer safely circulate heat, causing the boiler to shut down to prevent damage.

High Engineer only £250-450

Parts commonly replaced

  • Central heating pump
  • Pump wiring harness
  • Printed Circuit Board

Related codes

F.323

Your boiler has detected that the water pump inside is spinning without being fully submerged in water, preventing it from circulating heat around your home.

High Engineer only £150-350

Parts commonly replaced

  • Circulation pump
  • Pressure relief valve
  • Air vent

Related codes

F.324

Your boiler has lost the electrical connection needed to keep its internal water pump running, so it has safely shut down to prevent overheating.

High Engineer only £150-300

Parts commonly replaced

  • Central heating pump
  • Pump wiring harness
  • Main printed circuit board (PCB)

Related codes

F.325

Your boiler has detected that the water pump responsible for circulating heat to your radiators and taps has stopped working correctly.

High Engineer only £250-450

Parts commonly replaced

  • Central heating pump
  • Pump wiring harness
  • Printed Circuit Board

Related codes

F.326

Your boiler has detected that multiple internal water-control parts are failing to respond properly, which usually shuts down the system to prevent damage.

High Engineer only £150-350

Parts commonly replaced

  • Diverter valve
  • Internal actuator
  • Main printed circuit board (PCB)

Related codes

F.327

Your boiler has detected that it is set up to provide hot water to a storage tank that isn't currently connected, causing it to limit how much water flows through your heating system.

Medium Engineer only £120-200

Parts commonly replaced

  • Main PCB
  • System configuration jumper

Related codes

F.330

Your boiler's water circulation pump is failing to start as expected, which means the system cannot safely move heat to your radiators or taps.

High Engineer only £200-400

Parts commonly replaced

  • Central heating pump
  • PCB (Printed Circuit Board)
  • Wiring harness

Related codes

F.334

Your boiler is failing to start because it cannot detect the correct setup of its exhaust pipe system.

High Engineer only £120-250

Parts commonly replaced

  • Flue gas temperature sensor
  • Air pressure switch
  • Main printed circuit board (PCB)

Related codes

F.336

Your boiler has identified that its internal settings do not match the physical components installed, which usually happens after a recent repair or incorrect parameter configuration.

High Engineer only £120-250

Parts commonly replaced

  • Main PCB
  • Gas valve

Related codes

Showing 71–80 of 125
F.337

Your boiler has detected that the flue system installed is incompatible with its internal setup, meaning it cannot safely vent exhaust gases.

High Engineer only £150-300

Parts commonly replaced

  • Flue adapter
  • Air intake seal
  • Main PCB

Related codes

F.338

Your boiler has detected that the settings controlling its flue system do not match the physical installation, preventing it from operating safely.

High Engineer only £120-250

Parts commonly replaced

  • PCB (Printed Circuit Board)
  • Flue sensor

Related codes

F.342

Your boiler is struggling to bring in the right amount of air needed to burn fuel correctly, so it has safely shut down to prevent any issues.

High Engineer only £150-350

Parts commonly replaced

  • Air pressure switch
  • Fan assembly
  • Flue system components

Related codes

F.343

Your boiler's air-flow sensor is failing to provide a consistent reading, preventing the unit from safely igniting.

High Engineer only £180-350

Parts commonly replaced

  • Air mass flow sensor
  • Wiring harness
  • Main PCB

Related codes

F.344

Your boiler has detected an internal communication error and has safely shut down because it cannot accurately monitor or control the burner process.

High Engineer only £180-350

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

F.347

Your boiler has temporarily stopped working because moisture has been detected inside the wrong part of the machine.

High Engineer only £100-250

Parts commonly replaced

  • Condensate trap
  • Siphon
  • Pressure sensor

Related codes

F.363

Your boiler's computer is having trouble saving or reading its internal memory settings, which prevents it from operating correctly.

High Engineer only £250-450

Parts commonly replaced

  • Main PCB
  • Display Interface Module

Related codes

F.707

Your boiler's control panel and its internal computer are failing to talk to each other, which prevents the system from starting.

High Engineer only £150-300

Parts commonly replaced

  • Main electronic control board (PCB)
  • Communication cable/wiring harness
  • User interface display

Related codes

F.905

Your boiler has lost internal communication with one of its main control parts, meaning it cannot properly coordinate heating and hot water.

High Engineer only £150-350

Parts commonly replaced

  • Main PCB
  • User interface display
  • Wiring harness

Related codes

I.003

Your boiler has reached its programmed service interval and is kindly reminding you that it is time for its annual health check.

Low Engineer only £90-140
Showing 81–90 of 125
I.020

Your boiler's water pressure has dropped too low, which is stopping it from circulating heat effectively around your home.

Medium DIY-safe

What to check first

  1. Locate the filling loop (a silver flexi-hose) underneath your boiler or near your pipework.
  2. Open the small valve(s) on the loop to allow mains water into the system until the pressure gauge reads between 1.0 and 1.5 bar.
  3. Close the valve(s) firmly once the correct pressure is reached to stop the flow.

Parts commonly replaced

  • Filling loop
  • Pressure relief valve
  • Expansion vessel

Related codes

I.144

Your boiler’s internal ignition sensor is showing signs of age and needs to be replaced to ensure the unit continues to light reliably.

Medium Engineer only £120-200

Parts commonly replaced

  • Ignition electrode
  • Ignition lead

Related codes

L.016

Your boiler has shut down because the flame went out unexpectedly while it was running at its lowest setting.

High Engineer only £120-250

Parts commonly replaced

  • Gas valve
  • Flame detector electrode
  • Printed Circuit Board

Related codes

L.022

Your boiler has detected that there is not enough water circulating through your heating system to work properly.

High DIY-safe £80-150

What to check first

  1. Check your boiler pressure gauge to see if it is below 1.0 bar.
  2. Locate the filling loop (usually a silver braided hose with a tap underneath the boiler).
  3. Open the tap slowly to top up the system pressure until the needle reaches between 1.0 and 1.5 bar, then turn it off tightly.

Parts commonly replaced

  • Central heating pump
  • System pressure sensor
  • Flow sensor

Related codes

L.025

Your boiler is having difficulty reading the temperature of the incoming cold water, which may prevent it from heating your water correctly.

Medium Engineer only £120-200

Parts commonly replaced

  • Cold water NTC sensor
  • Wiring harness

Related codes

L.032

Your boiler is struggling to accurately measure the speed of the water circulating inside it, which will prevent your heating and hot water from working correctly.

High Engineer only £180-300

Parts commonly replaced

  • Flow sensor
  • Wiring harness

Related codes

L.095

Your boiler is struggling to control its gas flow properly, meaning it cannot maintain a stable flame to heat your water or home.

High Engineer only £180-350

Parts commonly replaced

  • Gas valve assembly
  • PCB

Related codes

L.096

Your boiler's gas control mechanism has reached its operational adjustment limit, meaning it can no longer properly balance the fuel and air mix to heat your home safely.

High Engineer only £200-350

Parts commonly replaced

  • Gas valve
  • Gas valve stepper motor

Related codes

L.097

Your boiler is struggling to mix the right amount of air with the gas it uses to create a flame, which means it has safely shut itself down to prevent inefficient burning.

High Engineer only £150-350

Parts commonly replaced

  • Gas valve
  • Venturi
  • Air intake seal
  • Fan

Related codes

L.105

Your boiler has failed to remove air from its internal system during the start-up process, meaning it cannot begin heating your water safely.

High Engineer only £120-250

Parts commonly replaced

  • Automatic air vent
  • Pressure sensor
  • Pump

Related codes

Showing 91–100 of 125
L.144

Your boiler is struggling to detect the flame correctly, so it has turned itself off to stay safe and prevent gas from building up.

High Engineer only £150-250

Parts commonly replaced

  • Flame rectification electrode
  • Ignition lead
  • Main PCB

Related codes

L.194

Your boiler has detected an internal electrical fault within its control system, which is preventing it from starting up correctly.

High Engineer only £250-450

Parts commonly replaced

  • PCB
  • Main control board
  • Power supply module

Related codes

L.195

Your boiler is receiving insufficient power from your home's electrical supply, which is preventing it from operating correctly.

High Engineer only £120-250

Parts commonly replaced

  • Main printed circuit board (PCB)
  • Wiring harness

Related codes

L.196

Your boiler has detected that the incoming electricity supply is at a dangerously high voltage, so it has shut itself down to protect its internal electronics from being permanently fried.

High Engineer only £150-350

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Surge protection device

Related codes

L.319

Your boiler is struggling to push water around your heating system because a path that allows internal water flow has become restricted or blocked.

High Engineer only £150-300

Parts commonly replaced

  • Bypass valve
  • Diverter valve
  • System filter

Related codes

L.320

Your boiler's water pump is stuck, so the system is trying to clear the obstruction automatically before it stops working entirely.

High Engineer only £150-300

Parts commonly replaced

  • Central heating pump
  • Pump head

Related codes

L.322

Your boiler has detected that the internal water pump component is getting too hot, so it has safely shut down to prevent further damage.

High Engineer only £200-450

Parts commonly replaced

  • Circulation pump
  • Pump wiring harness
  • Printed Circuit Board (PCB)

Related codes

L.343

Your boiler is struggling to accurately measure the airflow needed for safe combustion, so it has safely shut down to prevent incorrect operation.

High Engineer only £150-300

Parts commonly replaced

  • Air pressure sensor
  • Venturi
  • Fan assembly
  • Main PCB

Related codes

N.013

Your boiler's internal sensor that detects how much water is inside is currently sending a confusing signal, so the system has stopped working to stay safe.

High Engineer only £150-250

Parts commonly replaced

  • Water pressure sensor
  • Wiring harness

Related codes

N.027

Your boiler is struggling to accurately measure the temperature of the water being heated for your taps and shower, likely due to a faulty sensor or a loose wire.

Medium Engineer only £120-220

Parts commonly replaced

  • Domestic Hot Water (DHW) NTC Thermistor
  • Wiring harness

Related codes

Showing 101–110 of 125
N.032

Your boiler is struggling to accurately measure the water flowing through it, which is preventing it from heating your water safely.

High Engineer only £180-300

Parts commonly replaced

  • Volume flow sensor
  • Wiring harness

Related codes

N.089

Your boiler has detected that the internal water pump is not the correct type for your specific model, preventing the system from circulating water properly.

High Engineer only £250-450

Parts commonly replaced

  • High-efficiency circulation pump
  • PCB (Printed Circuit Board)

Related codes

N.095

Your boiler is having trouble controlling the flow of gas accurately, which means it cannot safely or efficiently ignite, resulting in a loss of heating and hot water.

High Engineer only £200-350

Parts commonly replaced

  • Gas valve
  • PCB

Related codes

N.096

Your boiler's gas control mechanism is struggling to function correctly, preventing the unit from igniting or maintaining a steady flame.

High Engineer only £200-350

Parts commonly replaced

  • Gas valve
  • Gas valve stepper motor

Related codes

N.097

Your boiler is struggling to mix the right amount of air with its gas supply to burn fuel efficiently.

High Engineer only £120-250

Parts commonly replaced

  • Gas valve
  • Venturi
  • Fan assembly

Related codes

N.100

Your boiler has lost the connection to the thermometer placed outside your home, so it can no longer automatically adjust your heating based on the weather.

Low Engineer only £90-180

Parts commonly replaced

  • Outdoor temperature sensor
  • Wiring loom
N.144

Your boiler is struggling to detect the flame needed to heat your home, and it has tried and failed to adjust itself automatically.

High Engineer only £150-300

Parts commonly replaced

  • Flame rectification electrode
  • Ignition lead
  • Printed Circuit Board (PCB)

Related codes

N.194

Your boiler's internal computer is failing to receive a stable electrical supply, which means the unit cannot start or operate.

High Engineer only £250-450

Parts commonly replaced

  • Main printed circuit board (PCB)
  • Power supply unit

Related codes

N.270

Your boiler has detected that hot water is not transferring correctly through its internal heating system, so it is limiting its own performance to prevent further stress.

High Engineer only £150-350

Parts commonly replaced

  • Plate-to-plate heat exchanger
  • Diverter valve
  • System filter

Related codes

N.317

Your boiler is struggling to detect if water is flowing through your hot water pipes, which usually means it cannot start heating your water properly.

Medium Engineer only £150-250

Parts commonly replaced

  • Domestic hot water flow sensor
  • Wiring harness

Related codes

Showing 111–120 of 125
N.319

Your boiler is struggling to circulate water effectively because an internal safety valve is stuck or blocked, which may cause it to turn itself off to prevent overheating.

Medium Engineer only £150-250

Parts commonly replaced

  • Internal bypass valve
  • Diverter valve

Related codes

N.324

Your boiler has lost the internal connection to the water pump, meaning it is currently unable to circulate heat to your radiators or taps.

High Engineer only £150-300

Parts commonly replaced

  • Pump wiring harness
  • Central heating pump
  • Main PCB

Related codes

N.343

Your boiler has detected an unusual reading from its internal airflow monitoring system, so it is running in a restricted backup mode.

Medium Engineer only £120-250

Parts commonly replaced

  • Air mass sensor
  • Wiring harness
  • Main PCB

Related codes

P.000

Your boiler is simply running its automatic air-removal cycle after being filled with water or having maintenance performed.

Low DIY-safe

What to check first

  1. Wait a few minutes for the automatic purge programme to finish on its own.
  2. Check your system pressure gauge to ensure it sits between 1.0 and 1.5 bar.
  3. If the code persists, simply reset the boiler.

Related codes

P.003

Your boiler is currently operating at its maximum heating capacity, which is a normal operational status message rather than an actual fault.

Low Engineer only
P.008

Your boiler is currently carrying out an automated filling procedure to top up the water pressure in the system.

Low DIY-safe

What to check first

  1. Wait for a few moments as this is usually an informational status code rather than an actual error.
  2. Check the boiler display to see if the code clears once the filling cycle finishes.
  3. If the code persists or the boiler locks out, check your user manual for instructions on the internal filling loop.

Related codes

P.021

Your boiler is currently running diagnostic checks to determine why it is struggling to safely light and maintain a flame.

High Engineer only £100-£250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Main circuit board

Related codes

T.001

Your boiler has detected an issue with the internal water pump that circulates heat through your home.

High Engineer only £250-450

Parts commonly replaced

  • Central Heating Pump
  • Pump Cable
  • Printed Circuit Board (PCB)

Related codes

T.002

Your boiler is having trouble directing water between your radiators and your taps because the valve responsible for switching between them is not moving correctly.

High Engineer only £150-300

Parts commonly replaced

  • 3-way valve actuator
  • Complete 3-way valve cartridge

Related codes

Showing 121–125 of 125
T.003

Your boiler has detected an issue with the internal fan that safely pushes waste gases out of your home, so it has temporarily stopped working to keep you safe.

High Engineer only £150-300

Parts commonly replaced

  • Flue Gas Fan
  • Fan Wiring Harness
  • Printed Circuit Board (PCB)

Related codes

T.004

Your boiler is having trouble moving hot water to your cylinder to heat your taps and showers.

High Engineer only £150-300

Parts commonly replaced

  • Cylinder charging pump
  • Pump cable harness
  • Main printed circuit board (PCB)

Related codes

T.005

Your boiler has detected an issue with the internal water pump, which means it cannot properly circulate water around your home for heating and hot water.

High Engineer only £200-£400

Parts commonly replaced

  • Circulation pump
  • Pump cable
  • Main printed circuit board (PCB)

Related codes

T.006

Your boiler is not detecting the external water pump properly, which usually stops your heating and hot water from working.

High Engineer only £150-350

Parts commonly replaced

  • External circulation pump
  • Wiring centre
  • Main printed circuit board

Related codes

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