Low
18 on Viessmann Vitodens 100-W WB1A

Your boiler has lost the connection to the external sensor that tells it how cold it is outside, meaning it may struggle to adjust your heating automatically.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

What the manual says

Manufacturer manual

Outside temperature sensor lead break

From this model's manual
Verified against the Viessmann Vitodens 100 W Wb1a installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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