Viessmann Vitodens 100-W WB1A Fault codes & diagnostics

201 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Regular Natural Gas 13-24 kW 2007-2011 Discontinued
GC Numbers 47-819-0541-819-09

Replaced by: Vitodens 100-W WB1B

Download the Viessmann Vitodens 100-W WB1A manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

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Severity at a glance

Each cell = one fault code. Hover to identify.
15 Emergency 125 High 43 Medium 18 Low

All 201 documented codes

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10

Your boiler is struggling to accurately read the outdoor temperature, which might make your heating settings feel slightly less precise than usual.

Low Engineer only £120-200

Parts commonly replaced

  • Outside temperature sensor

Related codes

18

Your boiler has lost the connection to the external sensor that tells it how cold it is outside, meaning it may struggle to adjust your heating automatically.

Low Engineer only £120-200

Parts commonly replaced

  • Outside temperature sensor
  • Wiring connection

Related codes

20

Your boiler has stopped working because it cannot correctly read the temperature of the water circulating inside, causing it to shut down to prevent damage.

High Engineer only £150-250

Parts commonly replaced

  • Flow temperature sensor
  • Wiring harness
28

Your boiler has lost the signal from one of its internal temperature sensors, which prevents it from knowing how hot the water is, so it has shut down to stay safe.

High Engineer only £120-220

Parts commonly replaced

  • Flow temperature sensor
  • Wiring harness
30

Your boiler has stopped working because a sensor that monitors its temperature is giving a faulty signal, causing the system to shut down for safety.

High Engineer only £150-250

Parts commonly replaced

  • Boiler temperature sensor
  • Wiring harness

Related codes

38

Your boiler has lost the signal from one of its internal temperature sensors, causing it to stop firing because it does not know how hot it is.

High Engineer only £120-220

Parts commonly replaced

  • Temperature sensor
  • Wiring harness

Related codes

40

Your boiler is receiving an incorrect electrical signal from a temperature sensor, which is preventing it from accurately monitoring the warmth of your home's heating supply.

Medium Engineer only £120-220

Parts commonly replaced

  • Flow temperature sensor
  • Wiring harness
48

Your boiler is having trouble communicating with the temperature sensor for your heating system, making it unsure how much heat to provide to your radiators.

Medium Engineer only £120-220

Parts commonly replaced

  • Flow temperature sensor
  • Wiring harness
50

Your boiler is struggling to accurately detect the temperature of your hot water tank, which means it may not be heating your water reliably.

Medium Engineer only £120-200

Parts commonly replaced

  • Cylinder temperature sensor
  • Wiring harness link

Related codes

51

Your boiler is having trouble reading the temperature of your hot water supply because a connection or sensor is faulty.

Medium Engineer only £120-220

Parts commonly replaced

  • Hot water cylinder sensor
  • Wiring harness

Related codes

Showing 11–20 of 201
58

Your boiler has lost the connection to the temperature sensor in your hot water cylinder, which means it cannot accurately tell if your water is hot enough.

Medium Engineer only £120-220

Parts commonly replaced

  • Cylinder temperature sensor
  • Wiring harness

Related codes

59

Your boiler is having trouble communicating with the sensors that measure the temperature of your hot water, which may cause your hot water to stop working or behave unexpectedly.

Medium Engineer only £120-220

Parts commonly replaced

  • Domestic Hot Water Sensor
  • Wiring Harness

Related codes

60

Your boiler is struggling because a sensor that monitors the temperature of the returning water has developed an electrical fault and is sending incorrect data to the control board.

Medium Engineer only £150-250

Parts commonly replaced

  • Return temperature sensor
  • Wiring harness

Related codes

68

Your boiler has lost communication with a sensor that monitors the water returning to it, which prevents the system from heating your home properly.

High Engineer only £120-200

Parts commonly replaced

  • Return temperature sensor
  • Wiring harness
92

Your boiler is receiving an incorrect signal from its solar thermal sensor, which means the system cannot accurately monitor the temperature of your solar panels.

Low Engineer only £120-220

Parts commonly replaced

  • Solar collector temperature sensor
  • Wiring harness

Related codes

93

Your boiler's solar water heating system is unable to read the temperature because a connection wire is damaged or triggering an electrical fault.

Low Engineer only £120-200

Parts commonly replaced

  • Solar temperature sensor S3
  • Sensor wiring harness

Related codes

94

Your boiler's hot water storage tank is unable to read its temperature correctly because one of the sensors has developed an electrical fault.

Low Engineer only £120-220

Parts commonly replaced

  • Solar cylinder temperature sensor
  • Wiring harness

Related codes

A.12

Your boiler has lost its internal time settings because the small backup battery that remembers them has run out of power.

Low DIY-safe £60-120

What to check first

  1. Switch off the power supply to the boiler at the fused spur
  2. Open the front casing to access the Heat Management Unit
  3. Locate the CR2032 coin cell battery on the circuit board and swap it for a new one
  4. Close the casing, restore power, and reset the time and date on the display

Parts commonly replaced

  • CR2032 Lithium Coin Cell Battery
A.18

Your boiler is struggling to drain away the water created during normal operation, which could cause internal damage or blockages if not addressed.

High Engineer only £120-250

Parts commonly replaced

  • Condensate trap
  • Siphon
  • Combustion chamber insulation
A.20

Your boiler's internal calendar or clock is incorrectly set, which is preventing it from tracking when its next maintenance check is due.

Low DIY-safe

What to check first

  1. Locate the settings menu on your boiler's control panel
  2. Navigate to the time and date configuration screen
  3. Correct the current time and date to match your local UK timezone
  4. Save the settings and restart the boiler to clear the prompt
Showing 21–30 of 201
b1

Your boiler's electronic control panel is failing to communicate with the internal system, which prevents the heating and hot water from functioning correctly.

High Engineer only £250-450

Parts commonly replaced

  • Programming unit
  • Main PCB (Control Board)
  • Communication cable
b8

Your boiler has stopped working because it cannot detect the temperature of the gases leaving through your flue, which triggers a safety shutdown.

High Engineer only £150-250

Parts commonly replaced

  • Flue gas temperature sensor
  • Wiring harness

Related codes

bA

Your boiler is struggling to talk to the specific controller that helps manage heating in different zones of your home, which may result in radiators in certain areas not warming up correctly.

Medium Engineer only £150-300

Parts commonly replaced

  • Extension kit PWB
  • KM-BUS connecting cable
  • Mixer motor

Related codes

bE

Your boiler is having trouble communicating with your wall-mounted thermostat, which is likely due to the two units not being electronically synced or a loose data wire.

Medium DIY-safe £90-180

What to check first

  1. Switch off the power to the boiler at the fused spur or consumer unit.
  2. Inspect the wiring connection between the Vitotrol unit and the boiler to ensure it is secure and undamaged.
  3. Restart the boiler to see if it re-establishes a connection with the remote control.

Parts commonly replaced

  • Remote control unit
  • PCB (Printed Circuit Board)
  • Wiring harness

Related codes

C2

Your boiler is having trouble communicating with the optional solar panel system attached to your home.

Low Engineer only £120-250

Parts commonly replaced

  • Solar control module
  • Communication cable
  • Printed circuit board
C5

Your boiler has lost the ability to signal the internal water pump to move heating water around your home.

High Engineer only £250-450

Parts commonly replaced

  • Circulation pump
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

CE

Your boiler is having trouble 'talking' to an external accessory, such as a remote thermostat or an extra heating zone controller.

Medium Engineer only £120-250

Parts commonly replaced

  • Communication PCB
  • Extension module
  • Wiring harness

Related codes

dE

Your boiler has lost the connection to a room-based temperature sensor, which means it doesn't know how warm your home is and may struggle to control your heating properly.

Medium Engineer only £120-250

Parts commonly replaced

  • Room temperature sensor
  • Wiring harness
E5

Your boiler has detected an internal electronic malfunction and has shut down to prevent damage to its internal components.

High Engineer only £200-500

Parts commonly replaced

  • Control unit
  • Main PCB
  • Wiring harness
F.7

Your boiler has lost the connection to the sensor that monitors your hot water tank temperature, meaning it cannot accurately heat your water.

Medium Engineer only £120-200

Parts commonly replaced

  • Domestic Hot Water (DHW) temperature sensor
  • Wiring loom
Showing 31–40 of 201
F.8

Your boiler has lost the ability to read the temperature of your hot water cylinder, preventing it from heating your water correctly.

Medium Engineer only £120-220

Parts commonly replaced

  • Cylinder temperature sensor
  • Wiring harness
F.9

Your boiler is struggling to accurately measure the temperature of your hot water because a sensor wire is disconnected or damaged.

Medium Engineer only £120-220

Parts commonly replaced

  • DHW temperature sensor
  • Wiring harness

Related codes

F.10

Your boiler is struggling to accurately measure the temperature of your hot water because a sensor is sending an incorrect electrical signal, likely preventing hot water from heating up properly.

High Engineer only £120-200

Parts commonly replaced

  • DHW NTC sensor

Related codes

F.11

Your boiler has lost the signal from one of its temperature sensors, which means it cannot accurately measure heat and has paused its operation to prevent any issues.

High Engineer only £120-220

Parts commonly replaced

  • Collector temperature sensor
  • Wiring harness

Related codes

F.12

Your boiler has detected an electrical fault in a temperature sensor, which is preventing it from heating your home or water correctly.

High Engineer only £150-250

Parts commonly replaced

  • Collector temperature sensor
  • Wiring harness

Related codes

F.13

Your boiler has lost the connection to the sensor that measures how cold it is outside, so it cannot automatically adjust your heating based on the weather.

Low Engineer only £100-200

Parts commonly replaced

  • Outside temperature sensor
  • External wiring cable

Related codes

F.14

Your boiler is receiving an incorrect signal from the weather sensor outside your home, which may cause your heating system to work inefficiently.

Low DIY-safe £100-200

What to check first

  1. Locate the external temperature sensor, usually mounted on a north-facing wall.
  2. Check that the wiring connection at the sensor has not become loose or corroded by the weather.
  3. Inspect the cable for any visible signs of damage, snapping, or short-circuiting.

Parts commonly replaced

  • Outside temperature sensor
  • External wiring cable

Related codes

F.15

Your boiler is struggling to detect the temperature of your hot water cylinder because a wire connection has come loose or broken.

Medium Engineer only £120-220

Parts commonly replaced

  • Cylinder temperature sensor
  • Wiring harness

Related codes

F.16

Your boiler has lost the ability to read the temperature of your hot water tank because a sensor connection has failed.

Medium Engineer only £120-200

Parts commonly replaced

  • Domestic hot water sensor
  • Wiring harness

Related codes

F.29

Your boiler has lost the signal from a temperature sensor that monitors the main flow of water to your radiators, causing it to stop firing for safety reasons.

High Engineer only £120-250

Parts commonly replaced

  • Low loss header temperature sensor
  • Wiring harness
Showing 41–50 of 201
F.30

Your boiler has lost the signal from a temperature sensor that monitors the water flow between your heating system and the boiler, which will likely stop your heating from working correctly.

Medium Engineer only £120-220

Parts commonly replaced

  • Low loss header sensor
  • Wiring harness
F.49

Your boiler has detected a loose connection or a faulty wire related to the sensor that monitors the temperature of the gases leaving your flue, causing it to shut down for safety.

High Engineer only £150-250

Parts commonly replaced

  • Flue gas temperature sensor
  • Wiring harness

Related codes

F.50

Your boiler has detected a faulty electrical signal from its internal heat sensor, which is stopping it from working as a safety precaution.

High Engineer only £150-250

Parts commonly replaced

  • Flue gas temperature sensor
  • Wiring harness
F.57

Your boiler has lost the connection to the temperature sensor that tells it how warm your room is, so it may stop heating your home as it cannot accurately measure the temperature.

Medium Engineer only £120-220

Parts commonly replaced

  • Room temperature sensor
  • Wiring harness
  • Control board

Related codes

F.58

Your boiler is unable to read the temperature correctly because a sensor has developed an electrical fault.

Medium Engineer only £120-250

Parts commonly replaced

  • Room temperature sensor
  • Wiring harness

Related codes

F.59

Your boiler has detected an electrical issue with the burner, causing it to shut down for safety reasons.

High Engineer only £150-350

Parts commonly replaced

  • Gas valve
  • Burner control unit
  • Wiring harness

Related codes

F.62

Your boiler has detected that it is getting too hot and has automatically shut itself down to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • Heat exchanger
  • Temperature sensor
  • Pump
  • Diverter valve

Related codes

F.63

Your boiler has detected that it is running too hot and has automatically shut down to prevent damage to its internal parts.

High Engineer only £150-300

Parts commonly replaced

  • Temperature sensor
  • Flue gas thermostat
  • Heat exchanger

Related codes

F.65

Your boiler is failing to light the fuel inside, meaning it cannot produce heat for your radiators or hot water taps.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Ionisation probe
  • Gas valve
F.67

Your boiler is failing to detect the flame correctly, so it has purposefully turned itself off to keep your home safe.

High Engineer only £150-300

Parts commonly replaced

  • Ionisation electrode
  • Ignition lead
  • Printed Circuit Board (PCB)
Showing 51–60 of 201
F.68

Your boiler is detecting a flame inside before it has actually tried to turn on, which means the safety system has locked out the unit to prevent it from starting incorrectly.

Emergency Engineer only £150-300

Parts commonly replaced

  • Ionisation electrode
  • Gas valve
  • Printed circuit board (PCB)

Related codes

F.69

Your boiler is failing to detect the flame correctly, so it has shut itself down to prevent unsafe operation.

High Engineer only £150-300

Parts commonly replaced

  • Ionisation electrode
  • Ignition lead
  • PCB
F.70

Your boiler's computer is experiencing an internal error and cannot safely manage the ignition process to provide heat or hot water.

High Engineer only £300-550

Parts commonly replaced

  • Viessmann PCB (Main Control Board)
  • Coding Card

Related codes

F.71

Your boiler has stopped heating because the internal fan that clears out exhaust gases is moving too slowly to operate safely.

High Engineer only £250-450

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
F.72

Your boiler is failing to detect that the fan has safely stopped after it finishes a sequence, which prevents it from starting up again.

High Engineer only £180-350

Parts commonly replaced

  • Fan unit
  • Printed Circuit Board (PCB)
  • Flue sensor
F.73

Your boiler's internal electronic controller is struggling to talk to its internal components, causing the system to stop working as a safety precaution.

High Engineer only £250-450

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

F.74

Your boiler has stopped heating because the water pressure inside the system has dropped below the required level.

High DIY-safe £0-90

What to check first

  1. Locate the external filling loop, which is a flexible silver hose connected between two valves under or near the boiler.
  2. Open the valves slowly to allow water into the system until the pressure gauge on the front of the boiler reads between 1.0 and 1.5 bar.
  3. Close the valves firmly and check for any visible leaks on your radiators or pipes.

Parts commonly replaced

  • Pressure relief valve
  • Pressure sensor
  • Expansion vessel
F.77

Your boiler has detected an internal error with its computer chip, meaning it cannot safely communicate with the burner to operate.

High Engineer only £250-450

Parts commonly replaced

  • Burner Control Unit
  • PCB circuit board
F.89

Your boiler has stopped circulating water because the small internal pump that moves hot water around your radiators is seized or obstructed.

High Engineer only £180-350

Parts commonly replaced

  • Circulation pump
  • Pump head

Related codes

F.91

Your boiler's main internal controller is struggling to talk to the part that manages heat distribution, which is preventing the system from firing up correctly.

High Engineer only £250-450

Parts commonly replaced

  • PCB
  • Wiring harness
  • Communication cable

Related codes

Showing 61–70 of 201
F.92

Your boiler's main control unit is failing to communicate with the internal electronic components, causing the system to stop working as a safety precaution.

High Engineer only £250-450

Parts commonly replaced

  • ADIO electronics module
  • Main PCB
  • Wiring harness

Related codes

F.93

Your boiler is having a communication breakdown between its internal computer systems, which means it will stop providing heating and hot water until the connection is restored.

High Engineer only £200-450

Parts commonly replaced

  • M2IO expansion module
  • PCB connection cable
  • Main control board

Related codes

F.94

Your boiler is having a communication breakdown between its main control board and its internal accessories module, which prevents it from operating correctly.

High Engineer only £200-450

Parts commonly replaced

  • SDIO/SM1A module
  • Connecting ribbon cable
  • Main PCB

Related codes

F.100

Your boiler's internal communication system is experiencing a power issue, preventing its various parts from talking to each other correctly.

High Engineer only £150-300

Parts commonly replaced

  • Main printed circuit board (PCB)
  • Wiring harness
  • PlusBus communication cable
F.104

Your boiler has been forced to shut down because an external safety device, such as a weather compensation sensor or an added control system, is reporting a problem.

Medium Engineer only £120-250

Parts commonly replaced

  • External sensor
  • Expansion module
  • Wiring loom
F.142

Your boiler's electronic brain is unable to talk to the fan, which means the system cannot safely vent gases, so it has shut down to protect your home.

High Engineer only £250-450

Parts commonly replaced

  • Fan unit
  • Control printed circuit board (PCB)
  • Wiring harness
F.160

Your boiler has lost the ability for its internal control components to 'talk' to each other, which prevents the heating system from operating correctly.

High Engineer only £250-450

Parts commonly replaced

  • Main PCB
  • Communication wiring harness

Related codes

F.161

Your boiler's computer has detected an internal communication error and is unable to read its own memory, meaning the system cannot run correctly.

High Engineer only £250-450

What to check first

  1. Turn the boiler off at the fused spur or mains switch for ten minutes to allow the system to reset
  2. Switch the boiler back on to see if the internal memory error clears

Parts commonly replaced

  • Main PCB
  • Control Unit

Related codes

F.162

Your boiler's internal computer is struggling because it isn't receiving enough electricity to run properly.

High Engineer only £200-450

Parts commonly replaced

  • Control unit
  • Main circuit board
  • Transformer

Related codes

F.163

Your boiler's computer is having trouble reading its own internal memory, which prevents it from starting up properly.

High Engineer only £250-450

Parts commonly replaced

  • Main printed circuit board (PCB)
  • Control unit

Related codes

Showing 71–80 of 201
F.182

Your boiler has detected an electrical fault with the sensor that measures water temperature, meaning it cannot safely heat your home or tap water.

High Engineer only £150-250

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring harness

Related codes

F.183

Your boiler has lost the signal from a temperature sensor, which means the system cannot safely monitor how hot the water is getting.

High Engineer only £150-250

Parts commonly replaced

  • Outlet temperature sensor
  • Wiring harness

Related codes

F.184

Your boiler has detected an electrical fault with the sensors responsible for monitoring water temperature and safety, causing it to shut down to prevent potential damage.

High Engineer only £150-250

Parts commonly replaced

  • Flow temperature sensor
  • High limit safety thermostat
  • Wiring harness

Related codes

F.185

Your boiler has stopped working because it has lost the electronic connection to the sensor that measures how hot the water is leaving the unit.

High Engineer only £150-250

Parts commonly replaced

  • Flow temperature sensor
  • Wiring harness
F.299

Your boiler's internal clock has lost its settings, likely due to a temporary power cut, and simply needs to be reset to the correct date and time.

Low DIY-safe

What to check first

  1. Locate the display panel on your boiler
  2. Access the settings menu using the buttons provided
  3. Update the date and time to the current settings and save
F.342

Your boiler's control panel and the burner unit are failing to talk to each other, which has caused the system to stop working entirely.

High Engineer only £250-450

Parts commonly replaced

  • Burner Control Unit
  • Wiring Harness
  • Main PCB
F.345

Your boiler has detected that it has become dangerously overheated and has safely shut itself down to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • Temperature limiter
  • NTC sensor
  • Heating pump
F.346

Your boiler is struggling to automatically adjust its fuel-to-air balance, so it has safely shut down to prevent inefficient or unsafe burning.

High Engineer only £150-350

Parts commonly replaced

  • Combustion controller
  • Gas valve
  • Ionisation electrode

Related codes

F.348

Your boiler has detected an issue with the control system that regulates the gas flow, meaning it cannot safely start or maintain a flame to heat your home.

High Engineer only £250-450

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)
F.349

Your boiler is struggling to measure the airflow needed for combustion, which may prevent it from firing up correctly.

High Engineer only £200-450

Parts commonly replaced

  • Fan assembly
  • Air pressure switch
  • Wiring harness

Related codes

Showing 81–90 of 201
F.350

Your boiler is failing to light because it cannot detect the flame properly, which has caused it to shut down for safety reasons.

High Engineer only £150-300

Parts commonly replaced

  • Ionisation electrode
  • Ignition lead
  • Gas valve
F.351

Your boiler is struggling to detect the flame correctly, so it has safely shut itself down to prevent any unsafe gas build-up.

High Engineer only £150-250

Parts commonly replaced

  • Ionisation electrode
  • Ignition lead
  • Gas valve
F.352

Your boiler has detected an unsafe level of carbon monoxide inside the unit and has shut itself down to protect you.

Emergency Engineer only £150-350

Parts commonly replaced

  • Flue seal
  • Burner gasket
  • Heat exchanger combustion seal
F.353

Your boiler is not receiving enough gas to operate at its full power, so it has automatically limited its heating performance to keep running safely.

High Engineer only £120-250

Parts commonly replaced

  • Gas valve
  • Gas meter regulator
  • Gas pipework

Related codes

F.354

Your boiler is having difficulty accurately controlling the flow of gas needed to burn fuel efficiently, which has caused it to stop working for your safety.

High Engineer only £250-450

Parts commonly replaced

  • Gas valve
  • Printed circuit board

Related codes

F.355

Your boiler’s internal control system has detected a flame signal when there shouldn't be one, which prevents the boiler from starting safely.

Emergency Engineer only £150-300

Parts commonly replaced

  • Ionisation electrode
  • Printed Circuit Board (PCB)
F.357

Your boiler is failing to ignite because it isn't receiving enough gas to safely produce a flame.

Emergency Engineer only £150-300

Parts commonly replaced

  • Gas valve
  • Gas meter regulator
  • Ignition electrode

Related codes

F.359

Your boiler is failing to light the fuel inside because it cannot detect a flame, causing it to shut down for safety.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Burner gasket
F.361

Your boiler is failing to light the fuel inside because it cannot detect a steady flame, causing it to shut down for safety.

High Engineer only £150-350

Parts commonly replaced

  • Ionisation electrode
  • Ignition electrode
  • Gas valve
F.365

Your boiler has detected an internal communication error and has safely shut itself down to prevent it from operating incorrectly.

High Engineer only £250-450

Parts commonly replaced

  • Printed circuit board (PCB)
  • Wiring harness

Related codes

Showing 91–100 of 201
F.366

The boiler's control system has detected an electrical fault where the gas supply valve is staying open when it should be switched off.

Emergency Engineer only £250-450

Parts commonly replaced

  • Printed circuit board (PCB)
  • Gas valve plug/wiring harness

Related codes

F.367

Your boiler has detected that a safety component responsible for gas control is failing to switch off correctly, which prevents it from operating safely.

Emergency Engineer only £250-450

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

F.368

Your boiler has detected an issue with the gas supply pressure, so it has safely shut itself down to prevent it from trying to operate incorrectly.

High Engineer only £150-300

Parts commonly replaced

  • Gas pressure switch
  • Gas valve
  • Wiring harness

Related codes

F.369

Your boiler is failing to confirm that the burner has safely lit, so it has shut down to prevent gas from building up.

High Engineer only £150-300

Parts commonly replaced

  • Ionisation electrode
  • Gas valve
  • PCB
F.370

Your boiler has detected that a valve responsible for controlling the fuel supply is failing to shut off properly, which prevents it from operating safely.

Emergency Engineer only £250-450

Parts commonly replaced

  • Gas valve
  • Gas combination valve
  • PCB
F.372

Your boiler is struggling to stay lit and is failing to complete its internal setup process.

High Engineer only £150-350

Parts commonly replaced

  • Ionisation electrode
  • Gas valve
  • Control board
F.373

Your boiler is struggling to automatically adjust its internal settings to ensure it burns gas safely and efficiently.

High Engineer only £150-350

Parts commonly replaced

  • Ionisation electrode
  • Gas valve
  • Control board

Related codes

F.375

Your boiler is struggling to automatically adjust its internal settings to burn gas efficiently, which has caused it to stop working to ensure your safety.

High Engineer only £150-350

Parts commonly replaced

  • Gas valve
  • Burner assembly
  • Control unit
F.377

Your boiler has failed its internal self-check on the gas-to-air balance, meaning it cannot safely start or sustain a fire to heat your home.

High Engineer only £150-350

Parts commonly replaced

  • Gas valve
  • Ionisation electrode
  • Control board
F.378

Your boiler is failing to stay lit, which means it has safely shut itself down because it cannot consistently maintain a stable flame.

High Engineer only £150-350

Parts commonly replaced

  • Gas valve
  • Ionisation electrode
  • Ignition transformer
Showing 101–110 of 201
F.380

Your boiler is failing to detect the flame correctly, so it has safely shut itself down to prevent gas from building up.

High Engineer only £150-300

Parts commonly replaced

  • Ionisation electrode
  • Ignition cable
  • Printed Circuit Board (PCB)
F.381

Your boiler has stopped working because it cannot maintain a steady flame, which means it is unable to produce heat or hot water.

High Engineer only £150-350

Parts commonly replaced

  • Ionisation electrode
  • Gas valve
  • Ignition transformer
F.382

Your boiler has stopped working because it has detected several failed attempts to start and has locked itself for safety.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Flame rectification probe
F.383

Your boiler has detected that a valve responsible for controlling the fuel supply might be stuck open, which stops the system from operating safely.

Emergency Engineer only £250-450

Parts commonly replaced

  • Gas valve
  • Gas combination valve
  • Printed Circuit Board (PCB)

Related codes

F.384

Your boiler has detected that the internal mechanism responsible for controlling the fuel supply is failing to shut off correctly, which is a potential safety risk.

Emergency Engineer only £250-450

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

F.385

Your boiler has detected an electrical issue with the flame sensor, meaning it cannot safely confirm a flame is present and has turned itself off to stay secure.

High Engineer only £150-250

Parts commonly replaced

  • Ionisation electrode
  • Ignition cable
  • Printed Circuit Board (PCB)
F.386

Your boiler has failed to ignite or stay lit because a sensor is no longer detecting the flame properly.

High Engineer only £120-250

Parts commonly replaced

  • Ionisation electrode
  • Ignition lead
  • Gas valve
F.387

Your boiler has detected an electrical issue with the internal sensor that monitors the flame, preventing it from lighting safely.

High Engineer only £150-250

Parts commonly replaced

  • Ionisation electrode
  • Ignition cable
  • Control unit
F.388

Your boiler has stopped working because it cannot detect the flame required to keep it running safely.

High Engineer only £150-300

Parts commonly replaced

  • Ionisation electrode
  • Ignition lead
  • Control board

Related codes

F.395

Your boiler has detected an electrical issue related to the flame sensor, causing it to shut down for safety reasons.

High Engineer only £150-300

Parts commonly replaced

  • Ionisation electrode
  • Wiring harness
  • Control board
Showing 111–120 of 201
F.396

Your boiler has detected a communication issue with its internal heat sensor, which prevents the burner from safely igniting to provide your heating and hot water.

High Engineer only £150-250

Parts commonly replaced

  • Ionisation electrode
  • Wiring harness
  • Burner control unit
F.399

Your boiler has detected an electrical issue with the part that monitors the flame, preventing it from starting safely.

High Engineer only £180-350

Parts commonly replaced

  • Ionisation electrode
  • Ignition lead
  • Boiler control unit (PCB)
F.400

Your boiler has detected an issue with the flame detection system, meaning it cannot confirm the burner is operating safely and has shut down to prevent gas from building up.

High Engineer only £150-300

Parts commonly replaced

  • Ionisation electrode
  • Ignition lead
  • Boiler control unit PCB
F.401

Your boiler has detected an electrical issue with the part that monitors the flame, causing it to shut down for safety reasons.

High Engineer only £150-300

Parts commonly replaced

  • Ionisation electrode
  • Ignition cable
  • Printed Circuit Board (PCB)
F.402

Your boiler has stopped working because it is struggling to detect that the burner flame is lit properly.

High Engineer only £150-300

Parts commonly replaced

  • Ionisation electrode
  • Ignition lead
  • Printed circuit board (PCB)
F.403

Your boiler has detected an electrical issue within the burner's flame monitoring system, so it has safely shut down to prevent unsafe operation.

High Engineer only £150-300

Parts commonly replaced

  • Ionisation electrode
  • Ignition cable
  • Gas valve
  • Control unit
F.404

Your boiler has stopped working because it cannot detect the flame required to heat your home, likely due to a loose wire or a faulty sensor signal.

High Engineer only £150-300

Parts commonly replaced

  • Ionisation electrode
  • Ignition lead
  • PCB

Related codes

F.405

Your boiler has detected an electrical problem with the flame sensing system, which is preventing it from staying lit to keep you safe.

High Engineer only £150-300

Parts commonly replaced

  • Ionisation electrode
  • Ignition cable
  • Main PCB
F.406

Your boiler has detected an issue with the flame sensing system, preventing it from safely lighting and maintaining a burner flame.

High Engineer only £150-300

Parts commonly replaced

  • Ionisation electrode
  • Ignition lead
  • Gas valve
F.408

Your boiler has detected an internal safety issue with the gas control system and has shut itself down to prevent unsafe operation.

Emergency Engineer only £250-450

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Gas Valve
Showing 121–130 of 201
F.410

Your boiler's internal computer is experiencing a critical error and has shut down the burner to prevent damage, meaning your heating and hot water will not work.

High Engineer only £250-450

Parts commonly replaced

  • Burner Control Unit (BCU)
  • Main PCB
F.416

Your boiler has detected that a temperature safety probe is not sitting where it should be, which prevents the unit from starting to ensure safe operation.

High Engineer only £120-220

Parts commonly replaced

  • Flue gas temperature sensor
  • Wiring harness
F.417

Your boiler has detected an electrical fault in its internal control system, which has forced it to shut down for safety.

High Engineer only £200-450

Parts commonly replaced

  • Control unit
  • Wiring harness
  • Gas valve
F.418

Your boiler has stopped working because it cannot detect or maintain an electrical connection to its internal gas control system.

High Engineer only £150-300

Parts commonly replaced

  • Wiring harness
  • Gas valve
  • Control unit
F.425

Your boiler is struggling to keep its internal clock synced correctly, which is preventing it from running its heating program properly.

Medium Engineer only £150-250

Parts commonly replaced

  • Main PCB
  • Communication module

Related codes

F.426

Your boiler has detected an electrical signal error which is preventing the burner from safely igniting, meaning you currently have no heating or hot water.

High Engineer only £150-350

Parts commonly replaced

  • Control unit
  • Wiring harness
  • Burner control module
F.427

Your boiler has stopped working because it has detected an issue with an external control signal that tells it to turn on or off.

High Engineer only £150-300

Parts commonly replaced

  • External controls wiring
  • Boiler control PCB
  • External relay
F.428

Your boiler has detected an electrical fault within the fan system that draws clean air in, preventing it from starting up safely.

High Engineer only £250-450

Parts commonly replaced

  • Fan assembly
  • Gas valve
  • Control unit

Related codes

F.429

Your boiler has detected an issue with the fan system that controls the airflow needed for safe and efficient combustion, causing it to shut down for safety.

High Engineer only £250-450

Parts commonly replaced

  • Fan unit
  • Air mass sensor
  • Control board
F.430

Your boiler is having trouble communicating with its smart control connectivity system, which means it cannot link up to external automation devices or remotely adjust your settings.

Low Engineer only £150-300

Parts commonly replaced

  • Vitoconnect module
  • Communication interface module
  • Wiring harness

Related codes

Showing 131–140 of 201
F.432

Your boiler has switched off for safety because it cannot correctly detect the speed of the fan responsible for clearing exhaust gases.

High Engineer only £200-450

Parts commonly replaced

  • Fan assembly
  • Wiring harness
  • Printed Circuit Board (PCB)
F.433

Your boiler has stopped working because it is having trouble detecting the speed of the internal cooling fan, which is a key safety feature for safe combustion.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Wiring harness
  • Printed Circuit Board (PCB)

Related codes

F.436

Your boiler has detected an electrical fault with the sensor that measures how fast water is moving through the system, causing the unit to stop working to protect itself.

High Engineer only £180-300

Parts commonly replaced

  • Flow sensor
  • Wiring harness
F.437

Your boiler has lost the connection to the sensor that monitors the flow of water, meaning it cannot safely heat your home or provide hot water.

High Engineer only £150-250

Parts commonly replaced

  • Flow sensor
  • Wiring harness
  • Main PCB
F.440

Your boiler has detected a safety-related issue with the sensor that monitors gas pressure, causing it to shut down to prevent unsafe operation.

Emergency Engineer only £150-300

Parts commonly replaced

  • Gas pressure switch
  • EM-EA1 extension module
  • Wiring harness
F.441

Your boiler has detected a disconnection in a safety switch related to the gas supply, causing it to shut down to prevent unsafe operation.

High Engineer only £150-250

Parts commonly replaced

  • Gas pressure switch
  • EM-EA1 extension module unit
  • Wiring harness
F.442

Your boiler has detected an electrical communication error related to the flue system, which has automatically shut down the burner to ensure your safety.

High Engineer only £150-300

Parts commonly replaced

  • EM-EA1 extension module
  • Wiring harness
  • Flue gas sensor

Related codes

F.443

Your boiler has detected a communication error with its exhaust system safety controls, so it has safely shut itself down to prevent operation.

High Engineer only £150-300

Parts commonly replaced

  • EM-EA1 extension module
  • Wiring harness
  • Flue gas damper

Related codes

F.444

Your boiler has detected a electrical fault in its safety shut-off system which has caused it to lock out to prevent unsafe operation.

Emergency Engineer only £150-300

Parts commonly replaced

  • Gas solenoid valve
  • EM-EA1 extension module
  • Wiring harness
F.445

Your boiler has detected a communication error with its gas-supplying safety valve, causing it to shut down for safety reasons.

Emergency Engineer only £180-350

Parts commonly replaced

  • EM-EA1 extension module
  • Solenoid gas valve
  • Wiring harness

Related codes

Showing 141–150 of 201
F.446

Your boiler has detected an issue where the water temperature is not behaving as expected, causing it to shut down for your safety.

High Engineer only £150-300

Parts commonly replaced

  • Flow temperature sensor
  • High limit safety thermostat
  • Wiring harness
F.447

Your boiler has detected an issue with the flame detection system, meaning it cannot safely confirm that the burner is lit, so it has shut down to prevent gas buildup.

High Engineer only £150-300

Parts commonly replaced

  • Ionisation electrode
  • Ignition lead
  • Printed Circuit Board (PCB)
F.448

Your boiler is failing to detect the flame correctly, so it has safely shut itself down to prevent gas from being released without burning.

High Engineer only £150-300

Parts commonly replaced

  • Ionisation electrode
  • Ignition lead
  • Gas valve
  • PCB
F.449

Your boiler has detected an internal software or processing error that is preventing it from igniting, and it has safely locked itself to prevent damage.

High Engineer only £150-350

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness / internal connections
F.450

Your boiler has detected an internal logic error within its control software that is preventing it from starting up safely.

High Engineer only £150-300

Parts commonly replaced

  • Main PCB (Control Board)
  • Wiring harness
F.451

Your boiler has detected an internal software or communication error and has safely shut itself down to prevent unsafe operation.

High Engineer only £150-350

Parts commonly replaced

  • Main PCB
  • Wiring harness

Related codes

F.452

Your boiler has detected an internal issue with its safety monitoring system and has automatically locked itself out to prevent unsafe operation.

High Engineer only £180-350

Parts commonly replaced

  • Main control board (PCB)
  • Ionisation electrode
F.453

Your boiler's computer is having trouble communicating with the burner ignition system, preventing it from safely starting the flame.

High Engineer only £150-350

Parts commonly replaced

  • Control unit (PCB)
  • Ignition cable
  • Ionisation electrode
F.454

Your boiler's computer is reporting that its internal operating software is incompatible or corrupt, which prevents the burner from safely starting up.

High Engineer only £250-450

Parts commonly replaced

  • Main Control Board (PCB)
  • Programming Unit
F.455

Your boiler's internal computer has detected a software conflict or a glitch in its control system, preventing it from starting up safely.

High Engineer only £150-350

Parts commonly replaced

  • Main PCB
  • Control Unit

Related codes

Showing 151–160 of 201
F.456

Your boiler is struggling to start up correctly because it cannot confirm that the system is ready to operate safely.

High Engineer only £150-300

Parts commonly replaced

  • Main PCB
  • Wiring harness
  • Ignition transformer
F.457

Your boiler's internal fan is failing to start as expected, which prevents the system from safely venting gases.

High Engineer only £250-450

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)

Related codes

F.458

Your boiler has detected an internal software or communication error that is preventing it from operating correctly.

High Engineer only £250-450

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Communication cable
  • Control unit

Related codes

F.461

Your boiler has detected an issue with the sensor that monitors the safety flap in your flue, meaning the boiler has temporarily shut down to prevent unsafe operation.

High Engineer only £150-300

Parts commonly replaced

  • Flue gas damper
  • EM-EA1 extension module
  • Wiring harness

Related codes

F.462

Your boiler has detected that a safety component responsible for gas control is failing to open properly, preventing the system from igniting.

Emergency Engineer only £180-350

Parts commonly replaced

  • EM-EA1 extension module
  • Solenoid valve
  • Control board

Related codes

F.463

Your boiler is failing to detect a stable flame because it cannot properly read the combustion mixture, causing it to shut down for safety.

High Engineer only £150-300

Parts commonly replaced

  • Ionisation electrode
  • Gas valve
  • Main PCB

Related codes

F.464

Your boiler is struggling to detect the flame correctly during its automatic self-test, so it has stopped working for your safety.

High Engineer only £150-300

Parts commonly replaced

  • Ionisation electrode
  • Gas valve
  • PCB
F.467

Your boiler is struggling to detect enough gas flowing through the system to complete its self-testing process, which is preventing it from heating your home.

High Engineer only £150-350

Parts commonly replaced

  • Gas valve
  • Gas manifold assembly
  • PCB
F.468

Your boiler has detected an issue with the flame sensor during its automatic setup process, which is preventing it from safely starting up.

High Engineer only £150-350

Parts commonly replaced

  • Ionisation electrode
  • Gas valve
  • PCB
F.471

Your boiler is currently unable to read the water pressure in your heating system, so it has safely shut itself down to prevent potential damage.

High Engineer only £150-250

Parts commonly replaced

  • Water pressure sensor
  • Wiring harness
Showing 161–170 of 201
F.473

Your boiler's main control computer is struggling to communicate with internal components, causing the system to stop operating as a safety precaution.

High Engineer only £250-450

Parts commonly replaced

  • Heat Management Unit (HMU)
  • Wiring harness / Communication cable
  • Main control board (PCB)

Related codes

F.474

Your boiler's computer system has detected a temporary glitch in its internal clock or scheduling software, causing it to stop following your programmed heating and hot water times.

Low DIY-safe £100-250

What to check first

  1. Switch off the boiler at the fused spur or mains power supply.
  2. Wait for at least 60 seconds to allow the internal processor to fully reset.
  3. Switch the power back on and check if the boiler resumes normal operation.

Parts commonly replaced

  • Main PCB (Printed Circuit Board)
  • Control unit

Related codes

F.517

Your boiler has lost the digital connection to its wall-mounted remote control unit, meaning it can no longer receive instructions on when to heat your home.

Medium Engineer only £120-250

Parts commonly replaced

  • Communication PCB
  • Vitotrol Control Unit
  • Wiring loom
F.527

Your boiler's internal computer is experiencing a software configuration error, preventing it from starting up correctly.

High Engineer only £150-300

Parts commonly replaced

  • Main PCB
  • Programming Unit

Related codes

F.528

Your boiler’s internal computer system has encountered a memory or software error that is preventing it from starting up correctly.

High Engineer only £150-300

Parts commonly replaced

  • Main Control Board
  • Programming Unit

Related codes

F.530

Your boiler has stopped working because it cannot properly read the temperature of the water inside the system.

High Engineer only £150-250

Parts commonly replaced

  • NTC temperature sensor
  • Connection wiring harness
  • Main control board
F.538

Your boiler has lost the link to a sensor that measures the temperature of water returning to the system, which is preventing it from heating your home correctly.

High Engineer only £120-220

Parts commonly replaced

  • Return temperature sensor
  • Wiring harness

Related codes

F.539

Your boiler is currently unable to read the water temperature correctly because of a wiring issue or a faulty sensor, which is preventing it from heating your home safely.

High Engineer only £150-250

Parts commonly replaced

  • Return temperature sensor
  • Wiring harness

Related codes

F.540

Your boiler has detected that water formed during the heating process is blocked and cannot drain away, which prevents the boiler from operating safely.

High Engineer only £120-250

Parts commonly replaced

  • Condensate trap
  • Condensate pipework
  • Siphon
F.542

Your boiler has lost the connection to the temperature sensor that monitors the heat being sent to your radiators, which may cause your heating system to stop working correctly.

Medium Engineer only £120-200

Parts commonly replaced

  • Flow temperature sensor
  • Sensor wiring harness

Related codes

Showing 171–180 of 201
F.543

Your boiler has detected an electrical fault in a temperature sensor that helps manage the heat distribution to your radiators or underfloor heating.

Medium Engineer only £120-200

Parts commonly replaced

  • Flow temperature sensor
  • Wiring harness

Related codes

F.544

Your boiler is having trouble communicating with an external temperature sensor used for a second heating zone in your home, which may cause that specific area to be colder than intended.

Medium Engineer only £120-220

Parts commonly replaced

  • Flow temperature sensor
  • Wiring harness for mixer circuit

Related codes

F.545

Your boiler is having trouble 'reading' the temperature of the water currently flowing through your secondary heating system, likely due to a loose wire or a faulty sensor signal.

Medium Engineer only £120-220

Parts commonly replaced

  • Flow temperature sensor
  • Wiring harness

Related codes

F.546

Your boiler has lost the signal from a temperature sensor responsible for one of your heating zones, meaning that specific part of your home may not heat up correctly.

Medium Engineer only £120-220

Parts commonly replaced

  • Flow temperature sensor
  • Wiring harness

Related codes

F.547

Your boiler is struggling to read the temperature in one of your heating zones because of a faulty connection or wiring issue with a sensor.

Medium Engineer only £120-250

Parts commonly replaced

  • Temperature sensor
  • Wiring harness

Related codes

F.574

Your boiler is struggling to read the temperature correctly because a sensor that tracks the warmth in your home has signal issues.

Medium Engineer only £120-250

Parts commonly replaced

  • Room temperature sensor
  • Wiring harness
  • Main PCB

Related codes

F.575

Your boiler is struggling to accurately detect the temperature of your home because the connection to the external or internal room thermostat is disrupted.

Medium Engineer only £120-200

Parts commonly replaced

  • Room temperature sensor
  • Wiring harness
  • Main PCB

Related codes

F.576

Your boiler is receiving an incorrect electrical signal from the room temperature sensor, which is preventing it from heating your home correctly.

Medium Engineer only £120-220

Parts commonly replaced

  • Room temperature sensor
  • Wiring harness

Related codes

F.577

Your boiler is having trouble communicating with the temperature remote control installed in a secondary part of your home, meaning it doesn't know how warm that specific area currently is.

Low Engineer only £120-200

Parts commonly replaced

  • External temperature sensor
  • PCB
  • Connecting wires

Related codes

F.578

Your boiler has lost the connection to the temperature sensor for your second heating zone, meaning it can no longer accurately read the heat levels in that part of your home.

Medium Engineer only £120-220

Parts commonly replaced

  • Room temperature sensor
  • Connecting cable/wiring loom

Related codes

Showing 181–190 of 201
F.579

Your boiler is having trouble communicating with an external temperature sensor used for a secondary heating zone, which may cause that specific part of your home to be colder or warmer than intended.

Medium Engineer only £120-220

Parts commonly replaced

  • External temperature sensor
  • Wiring harness

Related codes

F.580

Your boiler is having trouble communicating with the wall-mounted thermostat for your third heating zone and may not be able to adjust the temperature in that specific area correctly.

Low Engineer only £120-200

Parts commonly replaced

  • Room temperature sensor
  • Communication cable
  • Extension module

Related codes

F.581

Your boiler's external temperature sensor is disconnected or faulty, meaning it cannot accurately judge how hard to work based on the outdoor weather.

Low Engineer only £120-220

Parts commonly replaced

  • Outside temperature sensor
  • Wiring loom

Related codes

F.582

Your boiler's external temperature sensor is sending a faulty reading, which may cause your heating system to work less efficiently than usual.

Low Engineer only £120-200

Parts commonly replaced

  • Outside temperature sensor
  • Wiring loom

Related codes

F.666

Your boiler is having difficulty communicating with a sensor responsible for managing water heating efficiency, which may prevent your hot water from heating up properly.

Medium Engineer only £150-250

Parts commonly replaced

  • DHW temperature sensor
  • Wiring harness

Related codes

F.667

Your boiler is having trouble communicating with the sensors responsible for heating your hot water storage tank, which means your secondary hot water supply or solar heating system may not be functioning correctly.

Medium Engineer only £150-250

Parts commonly replaced

  • DHW temperature sensor
  • Wiring harness

Related codes

F.668

Your boiler is having difficulty communicating with a part of the system responsible for managing hot water storage or solar heating.

Medium Engineer only £150-250

Parts commonly replaced

  • DHW temperature sensor (TS4)
  • Wiring harness
  • PCB connector
  • Solar pump relay

Related codes

F.669

Your boiler is having trouble communicating with the sensors that manage your hot water storage tank, which may lead to your hot water not heating up correctly.

Medium Engineer only £150-250

Parts commonly replaced

  • DHW cylinder temperature sensor
  • Wiring harness

Related codes

F.670

Your boiler has lost communication with the temperature sensor in your solar hot water storage tank, meaning the solar heating integration is currently inactive.

Low Engineer only £120-250

Parts commonly replaced

  • Solar tank temperature sensor
  • Wiring harness (sensor to controller)

Related codes

F.671

Your boiler has lost the connection to a sensor responsible for tracking stored hot water, likely due to a loose wire or a faulty part.

Medium Engineer only £120-220

Parts commonly replaced

  • Buffer temperature sensor (TS3)
  • Wiring harness

Related codes

Showing 191–200 of 201
F.672

Your boiler is struggling to communicate with its solar panel components, meaning it cannot properly monitor or move heat from the sun to your water tank.

Medium Engineer only £150-300

Parts commonly replaced

  • Solar temperature sensor
  • Wiring harness
  • Solar control module

Related codes

F.673

Your boiler is having trouble communicating with the solar water heating system, which means it cannot properly monitor or control the sun-heated water supply.

Medium Engineer only £150-300

Parts commonly replaced

  • Solar temperature sensor
  • Wiring harness
  • Solar control module
F.682

Your boiler has stopped working because it cannot detect the flow of air required to burn gas safely.

High Engineer only £150-300

Parts commonly replaced

  • Air pressure switch
  • Fan assembly
  • Wiring harness
F.683

Your boiler has detected an issue with the sensor that manages the air supply to the burner, so it has safely shut itself down to prevent it from running incorrectly.

High Engineer only £200-350

Parts commonly replaced

  • Air mass flow sensor
  • Fan assembly
  • Control board
F.684

Your boiler has detected that combustion gases are not correctly exiting through the flue, preventing it from operating safely to protect you from fumes.

Emergency Engineer only £150-300

Parts commonly replaced

  • Flue gas sensor
  • Flue system sealing components
  • Printed circuit board
F1

Your boiler has detected that the internal temperature of the exhaust system has become dangerously high and has shut itself down to prevent damage or overheating.

High Engineer only £150-300

Parts commonly replaced

  • Flue gas temperature sensor
  • Heat exchanger
  • Burner assembly

Related codes

F7

Your boiler has lost the signal from the sensor that monitors your hot water tank, meaning it currently doesn't know when the water has reached the right temperature.

Medium Engineer only £120-200

Parts commonly replaced

  • DHW cylinder temperature sensor
  • Wiring harness

Related codes

F8

Your boiler has stopped heating your hot water because a sensor that monitors the water temperature in your storage cylinder is providing an incorrect electrical signal.

High Engineer only £120-220

Parts commonly replaced

  • DHW cylinder temperature sensor
  • Wiring harness

Related codes

F9

Your boiler has lost the signal from the sensor that monitors your hot water temperature, meaning it cannot reliably heat your taps and shower.

Medium Engineer only £120-200

Parts commonly replaced

  • DHW temperature sensor
  • Wiring harness

Related codes

I.57

Your boiler has been remotely switched off by an external device, such as a smart thermostat, a frost protection sensor, or an energy management system.

Medium Engineer only £90-200

Parts commonly replaced

  • External control relay
  • Wiring bridge
  • Smart thermostat receiver

Related codes

Showing 201–201 of 201
P.4

Your boiler has detected that the water pressure in your heating system has dropped too low to operate safely.

High DIY-safe

What to check first

  1. Locate the external filling loop, usually a small silver braided hose connecting your cold mains pipe to your heating pipework.
  2. Open the valves on the filling loop slowly until you hear water entering the system.
  3. Monitor the pressure gauge on the front of the boiler until the needle reaches the green zone (typically 1.0 to 1.5 bar).
  4. Close both valves tightly to prevent over-pressurisation.

Parts commonly replaced

  • Filling loop
  • Pressure relief valve
  • Pressure sensor

Related codes

9 operating states & engineer diagnostics

Not faults — these are normal operating states. Tap to expand.