Medium
50 on Viessmann Vitodens 100-W WB1A

Your boiler is struggling to accurately detect the temperature of your hot water tank, which means it may not be heating your water reliably.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

Cylinder temperature sensor/comfort sensor/loading sensor shorted out

From this model's manual
Verified against the Viessmann Vitodens 100 W Wb1a installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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