High
FE on Viessmann Vitodens 100-W

Your boiler's electronic control system has detected a critical internal error, which means it has safely shut down to prevent damage and will not provide heating or hot water.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Burner in fault state: Burner control unit fault or boiler coding plug fault

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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