Emergency
F3 on Viessmann Vitodens 100-W

Your boiler is detecting a flame inside before it has actually started, which usually means the safety sensors are confused or there is a moisture issue inside the unit.

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

Technical description

Burner in fault state, flame signal is already present at burner start

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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