Medium
10 on Viessmann Vitodens 200-W Combi

Your boiler is struggling to accurately gauge the weather outside, meaning it might not provide the right amount of heat for your home.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

Controls according to 0°C outside temperature: Outside temperature sensor shorted out

From this model's manual
Verified against the Viessmann Vitodens 200 W installation & service manual, page 92.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the connection to the external weather sensor is broken or damaged, causing a short circuit. The most common reason is water ingress within the sensor housing or a physical break in the thin wiring that runs from the boiler to the outside of your home.

This fault often appears during autumn or winter when heavy rain or frost penetrates the external sensor casing and triggers an electrical short.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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