Medium
bA on Viessmann Vitodens 200-W Combi

Your boiler is having trouble communicating with the control box that manages your second heating zone, meaning that specific area may not heat up correctly.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

Mixer M2 continues to regulate: Communication fault - extension kit for mixer circuit M2

From this model's manual
Verified against the Viessmann/Viessmann Vitodens 200 W installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's main brain loses its connection with the electronic module that controls your underfloor heating or second radiator zone. It is usually caused by a loose wiring connection or a component failure within the external control box that manages that specific heating circuit.

This issue often comes to light during the first cold spell of autumn when homeowners try to turn on a secondary heating zone that has been inactive all summer.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Avoid the next call-out bill

A cover plan would handle faults like bA: no call-out fees, no surprise bills.

Approved partner
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Get a quote →

Affiliate links. We may earn a commission at no extra cost to you.

Related fault codes

All 87 fault codes on the Vitodens 200-W Combi

Seeing a different code? Every code this model can display, in one place.

Related guides you might find useful