Viessmann Vitodens 200-W System Fault codes & diagnostics

28 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

System Natural GasLPG 11-60 kW 2011-present
GC Numbers 41-819-3241-819-3341-819-3441-819-35
Download the Viessmann Vitodens 200-W System manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

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Each cell = one fault code. Hover to identify.
21 High 4 Medium 3 Low

All 28 documented codes

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1A

Your boiler has shut down because it is struggling to discharge exhaust fumes safely or is detecting a significant lack of air flow.

High Engineer only £120-450

Parts commonly replaced

  • Flue gas sensor
  • Heat exchanger (cleaning)
  • Ventilation fan
  • Condensate trap

Related codes

04

Your boiler has detected a sequence of ignition or flame detection errors and has shut itself down for safety.

High Engineer only £120-450

Parts commonly replaced

  • Ignition Electrode
  • Ionisation Electrode
  • Gas Valve
  • Electronic Control Unit (PCB)

Related codes

06

Your boiler has detected a sequence of ignition or flame detection errors and has shut itself down for safety.

High Engineer only £120-450

Parts commonly replaced

  • Ignition Electrode
  • Ionisation Electrode
  • Gas Valve
  • Electronic Control Unit (PCB)

Related codes

07

Your boiler has detected a sequence error or a flame signal where there shouldn't be one, causing the burner to shut down completely for safety.

High Engineer only £180-450

Parts commonly replaced

  • Ionisation electrode
  • Ignition cable
  • Burner control unit (PCB)

Related codes

08

Your boiler has detected a sequence of ignition or flame detection errors and has shut itself down for safety.

High Engineer only £120-450

Parts commonly replaced

  • Ignition Electrode
  • Ionisation Electrode
  • Gas Valve
  • Electronic Control Unit (PCB)

Related codes

9C

Your boiler is unable to read the temperature of your hot water cylinder because the connection to the sensor has been lost or damaged.

High Engineer only £90-180

Parts commonly replaced

  • NTC Cylinder Temperature Sensor
  • Sensor wiring harness

Related codes

9F

Your boiler has lost communication with the solar heating control panel, meaning your solar panels won't be helping to heat your water.

Low DIY-safe £90-250

What to check first

  1. Check if the solar control panel has power
  2. Switch the boiler off and back on at the fused spur switch to reset the connection
  3. Check for any loose external cables connecting the solar controller to the boiler if visible and safe

Parts commonly replaced

  • Solar control module
  • Communication cable
  • Solar cylinder temperature sensor

Related codes

10

Your boiler is struggling to accurately gauge the weather outside, meaning it might not provide the right amount of heat for your home.

Medium Engineer only £120-220

Parts commonly replaced

  • Outside temperature sensor
  • NTC thermistor
  • Wiring lead

Related codes

18

Your boiler has lost its connection to the outside temperature sensor, meaning it cannot automatically adjust your heating based on the weather.

Low Engineer only £90-180

Parts commonly replaced

  • Outside temperature sensor
  • Sensor wiring

Related codes

20

Your boiler has detected an electrical fault with a sensor that monitors the water temperature flowing into your heating system, leading it to shut down for safety.

High Engineer only £120-210

Parts commonly replaced

  • Flow temperature sensor (NTC)
  • Sensor wiring harness

Related codes

Showing 11–20 of 28
28

Your boiler has lost connection with a temperature sensor that monitors the main water flow, likely due to a broken wire or a faulty sensor.

Medium Engineer only £120-220

Parts commonly replaced

  • Low loss header temperature sensor
  • NTC thermistor
  • Wiring harness

Related codes

30

Your boiler has stopped heating because a internal sensor that monitors water temperature has developed an electrical fault and is preventing the burner from firing.

High Engineer only £120-£200

Parts commonly replaced

  • Boiler water temperature sensor (NTC thermistor)
  • Wiring harness

Related codes

35

Your boiler has failed to ignite or stay lit, meaning your heating and hot water have stopped working.

High DIY-safe £120-450

What to check first

  1. Check if your gas supply is active by testing another gas appliance like a hob.
  2. Try resetting the boiler using the 'R' or reset button on the control panel.
  3. Ensure your system pressure is between 1.0 and 1.5 bar on the pressure gauge.

Parts commonly replaced

  • Ionisation Electrode
  • Ignition Lead
  • Gas Valve
  • PCB

Related codes

38

Your boiler has stopped working because it can no longer accurately measure the temperature of the water inside the system.

High Engineer only £120-220

Parts commonly replaced

  • Boiler water temperature sensor (NTC thermistor)
  • Connecting cable harness

Related codes

40

Your boiler has stopped working because it thinks the hot water tank is dangerously overheating due to a faulty electrical sensor.

High Engineer only £120-220

Parts commonly replaced

  • Cylinder temperature sensor (NTC)
  • Sensor wiring harness

Related codes

50

Your boiler has stopped providing hot water because the internal sensor that measures water temperature has detected a technical fault or a short circuit.

High Engineer only £120-190

Parts commonly replaced

  • DHW Temperature Sensor (NTC thermistor)
  • Connecting cable harness

Related codes

51

Your boiler has stopped working because a sensor that monitors the water temperature has developed an electrical fault.

High Engineer only £120-£200

Parts commonly replaced

  • Outlet temperature sensor (NTC thermistor)
  • Wiring harness

Related codes

58

Your boiler has stopped providing hot water because the internal sensor that measures water temperature is broken or disconnected.

High Engineer only £120-£200

Parts commonly replaced

  • Domestic Hot Water (DHW) temperature sensor
  • Wiring harness

Related codes

A2

Your boiler has sensed that the internal pump is malfunctioning or water is not circulating correctly, which has caused the system to stop as a safety precaution.

High Engineer only £250-£550

Parts commonly replaced

  • Circulation pump
  • Internal pump head
  • Control PCB

Related codes

A5

Your boiler has detected that the water pump is likely stuck or not moving water correctly, which means the system cannot heat up safely.

High Engineer only £180-450

Parts commonly replaced

  • Internal circulation pump
  • Pump motor head
  • Main PCB

Related codes

Showing 21–28 of 28
A9

Your boiler is having trouble 'talking' to your thermostat, which means it might not know when to turn your heating on or off.

Medium DIY-safe £90-180

What to check first

  1. Check that your thermostat is powered on and has fresh batteries if applicable.
  2. Restart the boiler using the power switch or reset button to refresh the connection.
  3. Ensure the thermostat wiring is securely plugged into its base if it is a wall-mounted unit.

Parts commonly replaced

  • OpenTherm Thermostat
  • Communication Module
  • Wiring harness

Related codes

be

Your boiler is having trouble communicating with the wall-mounted thermostat control because of a setup or configuration error.

Medium Engineer only £90-180

Parts commonly replaced

  • Vitotrol 200/300 Remote Control
  • Control Unit PCB
  • Communication Cable

Related codes

C5

Your boiler is having trouble communicating with its internal pump, which means it cannot properly move heated water around your system.

High Engineer only £250-450

Parts commonly replaced

  • Internal circulation pump
  • Pump communication cable
  • Main PCB

Related codes

C6

Your boiler is having trouble communicating with the internal pump that moves hot water around your heating system.

High Engineer only £280-550

Parts commonly replaced

  • Variable speed pump
  • Pump communication cable
  • Main PCB

Related codes

CE

Your boiler is having trouble communicating with an add-on control or an external smart home accessory, which may affect its ability to run efficiently.

Low DIY-safe £90-250

What to check first

  1. Check if any external smart thermostats or controllers are turned on and have battery power.
  2. Restart the boiler by turning the power off and back on at the fused spur switch.
  3. Ensure any wireless hubs or range extenders nearby are plugged in and working.

Parts commonly replaced

  • External extension module (H5)
  • Wiring harness
  • OpenTherm gateway

Related codes

E6

Your boiler has stopped working because there is not enough water flowing through the system to keep it running safely.

High DIY-safe £120-450

What to check first

  1. Check the pressure gauge on the front of the boiler; if it is below 1.0 bar, top it up using the filling loop.
  2. Ensure all radiator valves are fully open to allow water to circulate.
  3. Gently bleed air from your radiators using a radiator key.

Parts commonly replaced

  • Circulation pump
  • Heat exchanger
  • Flow sensor

Related codes

F4

Your boiler has failed to light the flame, which means it cannot provide any heating or hot water until the issue is resolved.

High DIY-safe £120-350

What to check first

  1. Check if other gas appliances in your home, like a hob, are working to confirm your gas supply is active.
  2. Ensure your gas meter has credit if you use a prepay meter.
  3. Press the Reset button on the boiler control panel once to see if the fault clears.

Parts commonly replaced

  • Ignition Electrode
  • Ionisation Lead
  • Gas Valve
  • Ignition Module

Related codes

F7

Your boiler has stopped working because it cannot correctly detect the water pressure, causing the system to shut down for safety.

High Engineer only £140-£260

Parts commonly replaced

  • Water pressure sensor
  • Pressure sensor wiring harness

Related codes

11 operating states & engineer diagnostics

Not faults — these are normal operating states. Tap to expand.

06:... Diagnostic Your boiler has detected that the water inside the system has become dangerously hot and has shut itself down to prevent damage. 23:0 Status Your boiler is simply reminding you that it is time for its regular annual service to ensure it continues running safely and efficiently. 25 Status Your boiler is getting too hot too quickly and is shutting itself down to prevent damage. 26 Diagnostic Your boiler's computer has become stuck in a repeating internal test sequence and is failing to move into its normal heating mode. 30:0 Status Your boiler has detected an issue with the water pump that moves heat around your radiators and taps, meaning it cannot circulate heat effectively. 58:0 Diagnostic Your boiler is struggling to heat your hot water tank because it cannot detect or communicate with a required external sensor or control module. 80:0 Diagnostic Your boiler is experiencing a communication error between its control system and the temperature sensors, meaning it cannot accurately monitor the water temperature. A2:0 Diagnostic Your boiler is currently ignoring the standard priority for hot water and is attempting to provide heating and hot water at the same time, which may result in lukewarm water or poor heating performance. EL Status Your boiler is currently running an automatic air-purging program to remove air bubbles from the system and does not require a repair. Filling Status Your boiler is currently in the process of being filled with water, and the control system is waiting for the pressure to reach the correct level before it can start working again. Venting Status Your boiler is currently running a routine automated process to clear trapped air from its internal system.

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