High
38 on Viessmann Vitodens 200-W System

Your boiler has stopped working because it can no longer accurately measure the temperature of the water inside the system.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Burner blocked. Lead break - boiler water temperature sensor.

From this model's manual
Verified against the Viessmann Vitodens 200 W installation & service manual, page 93.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's internal computer loses communication with the sensor that monitors the main water temperature. This is typically caused by the sensor itself failing due to age or the electrical wiring harness becoming damaged or loose. Because the boiler no longer knows how hot the water is, it shuts down the burner as a safety precaution to prevent overheating.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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