What the manual says
Manufacturer manualControl mode, max. pump speed: Communication fault - variable speed internal pump
What causes this fault?
This fault occurs when the boiler's main control board loses its digital connection with the internal pump, preventing the system from regulating water flow. The most common reason is a failure in the pump's electronic circuitry or a loose connection in the wiring harness that carries data signals. Without this communication, the boiler cannot safely manage heat distribution and will stop operating to prevent overheating.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Avoid the next call-out bill
A cover plan would handle faults like C5: no call-out fees, no surprise bills.
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