Vokera Unica Fault codes & diagnostics

19 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Gas 2013-present

The Unica range comes in 5 types

Pick the one you have. The fault codes, GC numbers and manual differ by type.

Each model has its own manual A family spans several manuals, one per model or generation. Pick your model above and its page has the manual its fault codes were read from.

This boiler uses LED flash patterns

Count the flashes in one repeating group before the pause. That number is your fault code. Do not reset until you have noted it. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
9 High 2 Medium 8 Low

All 19 documented codes

Tap any card for details

_CL

Your boiler is reminding you that a routine service is due or your landlord needs to be contacted.

Low Engineer only £70-120 Shared across the Unica range
(cid:31)

Your boiler is currently running its automatic air purge cycle to clear trapped air from the system, which is a normal operational phase.

Low DIY-safe Shared across the Unica range

What to check first

  1. Wait a few minutes for the purge cycle to complete automatically.
  2. Do not switch off the power unless the code persists for an unusually long time.
A01

Your boiler has failed to light because it is not detecting a flame, which means your heating and hot water have temporarily stopped working.

High DIY-safe £90-250 Shared across the Unica range

What to check first

  1. Check that your gas supply is turned on and other gas appliances in the house are working.
  2. Check if your gas prepayment meter has run out of credit if applicable.
  3. Locate the boiler's reset button, hold it down for about 5 seconds, and release to see if the boiler reignites.

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Printed circuit board (PCB)

Related codes

A02

Your boiler has shut down because it has gotten too hot, likely due to low water pressure in the system.

High DIY-safe £90-180 Shared across the Unica range

What to check first

  1. Check your boiler's pressure gauge to ensure it is between 1 and 1.5 bars.
  2. Use the filling loop to top up the water pressure if it is too low.
  3. Press the reset button on your boiler once the pressure is corrected.

Parts commonly replaced

  • Limit thermostat
  • Pressure switch
  • Circulating pump

Related codes

A03

Your boiler has detected an issue with the internal fan that safely removes combustion gases, so it has locked out to prevent unsafe operation.

High Engineer only £150-£300 Shared across the Unica range

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)

Related codes

A04

Your boiler has stopped working because the water pressure inside the system has dropped too low.

High DIY-safe Shared across the Unica range

What to check first

  1. Locate the filling loop valves underneath your boiler.
  2. Open the valves slowly to allow water into the system until the pressure gauge reads between 1.0 and 1.5 bar.
  3. Close the valves tightly and press the reset button on your boiler.

Parts commonly replaced

  • Filling loop
  • Pressure relief valve
  • Pressure sensor

Related codes

A06

Your boiler is struggling to accurately measure the temperature of your hot water, which usually means it will temporarily stop providing hot taps or showers.

Medium Engineer only £90-180 Shared across the Unica range

Parts commonly replaced

  • DHW NTC Thermistor
  • Domestic Hot Water Sensor

Related codes

A07

Your boiler has temporarily stopped working because it is getting incorrect temperature readings from its internal sensors, meaning it cannot safely regulate the heat.

High Engineer only £120-220 Shared across the Unica range

Parts commonly replaced

  • Flow thermistor
  • NTC sensor
  • Wiring harness

Related codes

A08

Your boiler has temporarily stopped working because it cannot accurately read the temperature of the water returning from your radiators.

High Engineer only £120-220 Shared across the Unica range

Parts commonly replaced

  • Return thermistor
  • NTC sensor

Related codes

A09

Your boiler has detected that the temperature inside the exhaust flue is too high, or that a safety sensor has failed, and has safely shut down to prevent damage.

High Engineer only £150-300 Shared across the Unica range

Parts commonly replaced

  • Flue thermistor
  • Flue temperature sensor

Related codes

A11

Your boiler has temporarily sensed a flame when it shouldn't be there, so it has locked out to keep you safe.

High Engineer only £150-300 Shared across the Unica range

Parts commonly replaced

  • Flame electrode
  • Printed Circuit Board (PCB)

Related codes

A77

Your boiler has detected an issue with its low temperature safety thermostat and needs to be reset, though you will need an engineer if the error keeps coming back.

Medium DIY-safe £90-180 Shared across the Unica range

What to check first

  1. Locate the reset button on your Vokera Unica boiler control panel.
  2. Press and hold the reset button for a few seconds to clear the fault.
  3. Wait to see if the boiler fires up normally; if the code returns, do not attempt further fixes.

Parts commonly replaced

  • Low temperature thermostat
  • Wiring harness
  • Printed Circuit Board (PCB)

Related codes

ACO

Your boiler has reached its programmed time limit and is simply reminding you that a routine safety service is now due.

Low Engineer only £90-140 Shared across the Unica range
Hours

Your boiler is perfectly healthy and is simply resting until you turn on a tap or adjust your heating.

Low DIY-safe Shared across the Unica range

What to check first

  1. No action required
  2. This is the normal state when the boiler is waiting for a demand for hot water or heating

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