High
A7 on Worcester Bosch Greenstar 30si

Your boiler is currently struggling to measure the temperature of the water it is heating, which means it will stop providing you with hot water.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Hot water NTC sensor defective

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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