Emergency
FA on Worcester Bosch Greenstar 30si

Your boiler has detected a flame even though it has commanded the gas supply to turn off, which means it must be turned off immediately for safety.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

Technical description

Flame detected after the gas has been shut off

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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