Emergency
F7 on Worcester Bosch Greenstar 30si

Your boiler is detecting a flame inside even when it is turned off, which prevents it from starting to avoid a safety hazard.

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

Technical description

Flame detected even though the appliance is switched off

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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