Medium
A8 on Worcester Bosch Greenstar 30si

Your boiler has lost its connection to the remote programmer or thermostat on your wall, preventing it from receiving instructions on when to turn the heating on.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

Break in communication to the DT10/DT20 or FR10/FR110

From this model's manual
Verified against the Worcester Bosch Greenstar 30si installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

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