What the manual says
Manufacturer manualBoiler ON but not operating during demand. Possible solutions/checks: Live demand at ST2 terminal L - is there a demand?, Manual bypass is open. If CH is working check HW controls, If HW is working check CH controls (i.e. external diverter valve, frost stat, room stat/programmer. Otherwise replace board.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Avoid the next call-out bill
A cover plan would handle faults like Light ON: no call-out fees, no surprise bills.
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All 7 fault codes on the Greenstar 12Ri
Seeing a different code? Every code this model can display, in one place.