High
Light ON on Worcester Bosch Greenstar 12Ri

Your boiler is switched on and ready to work, but it isn't responding when you turn up the heating or hot water, usually because an external controller or a valve is failing to tell the boiler to start.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Boiler ON but not operating during demand. Possible solutions/checks: Live demand at ST2 terminal L - is there a demand?, Manual bypass is open. If CH is working check HW controls, If HW is working check CH controls (i.e. external diverter valve, frost stat, room stat/programmer. Otherwise replace board.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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