Medium
1-d4 on Worcester Bosch Greenstar 2000

Your boiler is having trouble communicating with your solar water heating system, which means the solar panels may not be contributing to your hot water at the moment.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

Solar unit fault

From this model's manual
Verified against the Worcester Bosch Greenstar 27cdi installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

A cover plan would handle faults like 1-d4: no call-out fees, no surprise bills.

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