High
LOCKOUT on Worcester Bosch Greenstar 2000

Your boiler has stopped working because it cannot safely ignite or maintain its internal flame.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

General burner lockout condition requiring investigation of pulsation, electrical connections, flame detection, or fuel supply

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related fault codes

Related guides you might find useful