Medium
1021 B on Worcester Bosch Greenstar 2000

Your boiler is struggling to accurately measure the temperature of your hot water, which usually means your taps won't get as hot as they should.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

Cylinder charging or hot water temperature sensor faulty

From this model's manual
Verified against the Worcester Bosch Greenstar 27cdi installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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