What the manual says
Manufacturer manualNo flame signal after ignition. Check ceramic insulator, gas supply, gas valve, air intake, condensate trap, flue, burner, or electrodes.
From this model's manual
Verified against the Worcester Bosch Greenstar 27cdi installation & service manual, page 79.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
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