Worcester Bosch ZB 7 27 HE Fault codes & diagnostics

24 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

System Natural Gas 27 kW 2015 onwards Discontinued
GC Number 41-311-58
Download the Worcester Bosch ZB 7 27 HE manualThe official installation and service manual (PDF), the document these fault codes were read from. PDF

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Severity at a glance

Each cell = one fault code. Hover to identify.
2 Emergency 17 High 2 Medium 3 Low

All 24 documented codes

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5.2

Your boiler's internal computer is reporting an error during its startup process, which prevents it from safely igniting and providing heat or hot water.

High Engineer only £150-350

Parts commonly replaced

  • Gas valve
  • Printed circuit board (PCB)
  • Wiring harness

Related codes

9.3

Your boiler has detected a critical internal electronic failure, meaning it cannot communicate correctly with itself to operate safely.

High Engineer only £250-450

Parts commonly replaced

  • Main circuit board (PCB)
A1

Your boiler has detected that there is not enough water circulating inside the system, which can cause the pump to overheat and fail.

High Engineer only £150-300

Parts commonly replaced

  • Central heating pump
  • Pressure sensor
  • Expansion vessel

Related codes

A5

Your boiler is having trouble measuring the temperature of the internal hot water storage, which may prevent it from providing hot water correctly.

Medium Engineer only £150-250

Parts commonly replaced

  • Hot water cylinder NTC sensor
  • Wiring harness

Related codes

A7

Your boiler is struggling to accurately measure the temperature of the water it is heating, so it has stopped producing hot water to prevent it from getting too hot.

High Engineer only £120-220

Parts commonly replaced

  • Domestic hot water NTC sensor

Related codes

A8

Your boiler has lost the ability for its internal parts to 'talk' to each other, so it has shut down to prevent errors.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Communication wiring loom

Related codes

AC

Your boiler's electronic control system is failing to communicate with its internal components, causing the system to shut down for safety.

High Engineer only £200-450

Parts commonly replaced

  • Control module
  • PCB
  • Wiring harness

Related codes

Ad

Your boiler has lost its connection to the sensor that measures how hot your stored hot water is, so it may stop heating your hot water cylinder.

Medium Engineer only £120-220

Parts commonly replaced

  • Cylinder NTC sensor
  • Wiring harness

Related codes

b1

Your boiler's control panel has lost its connection to a crucial internal safety plug, meaning the system cannot communicate properly to function.

High Engineer only £120-250

Parts commonly replaced

  • Keyed plug
  • Wiring harness
  • Printed Circuit Board

Related codes

Showing 11–20 of 24
C1

Your boiler is struggling to push air through its internal system effectively, which stops it from firing up safely.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Air pressure switch
  • Flue system components

Related codes

CC

Your boiler has detected an internal communication or sensor issue and has safely shut down to prevent any further problems.

High Engineer only £150-£350

Parts commonly replaced

  • PCB
  • Wiring harness
  • Control sensor

Related codes

d3

Your boiler has lost the connection to its external thermostat or control unit, preventing it from knowing when to turn the heating on.

High Engineer only £120-220

Parts commonly replaced

  • Link wire
  • PCB
  • External programmer

Related codes

E2

Your boiler's temperature sensor is providing faulty information, causing the system to stop heating for safety reasons.

High Engineer only £120-200

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring harness

Related codes

E9

Your boiler has detected that it is running too hot and has automatically shut down to prevent damage to the internal system.

High Engineer only £150-300

Parts commonly replaced

  • NTC Sensor
  • Primary Heat Exchanger
  • Pump
  • PCB

Related codes

EA

Your boiler is trying to start but the flame is failing to light or stay lit, so it has shut itself off for safety.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Flame rectification probe

Related codes

F0

Your boiler has detected a critical internal software or hardware error and has shut itself down as a safety precaution.

High Engineer only £250-450

Parts commonly replaced

  • Main control board (PCB)
  • Wiring harness

Related codes

F7

Your boiler has detected a flame signal when it shouldn't be running, meaning the system is confused about whether it is on or off.

Emergency Engineer only £150-350

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Flame detection electrode
  • Gas valve

Related codes

FA

Your boiler has detected that a flame is still burning inside even though it has commanded the gas supply to turn off, which is a significant safety concern.

Emergency Engineer only £150-300

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)
  • Flame rectification electrode

Related codes

Fd

Your boiler has detected that the reset button was pressed unnecessarily and is simply indicating that no actual fault has occurred.

Low DIY-safe

What to check first

  1. Wait for the boiler to return to its normal standby mode
  2. If the code persists, restart the boiler using the main power switch
  3. Monitor the display to ensure the standard temperature readout returns
Showing 21–24 of 24
P1

Your boiler is failing to begin its start-up process, which means it cannot trigger the ignition to provide you with heating or hot water.

High Engineer only £200-450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Internal Fuse
  • Wiring Harness

Related codes

P2

Your boiler is failing to begin its internal ignition process, meaning it cannot provide heating or hot water until a technical fault is cleared.

High Engineer only £150-350

Parts commonly replaced

  • Control PCB
  • Internal fuse
  • Wiring harness

Related codes

P3

Your boiler is failing to begin its start-up process, meaning it cannot ignite to provide you with heating or hot water.

High Engineer only £250-450

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Internal Fuses
  • Wiring Harness

Related codes

7 operating states & engineer diagnostics

Not faults — these are normal operating states. Tap to expand.