High
F4 on Zanussi Ultra Plus Combi

Your boiler has detected an issue with the sensor that monitors the temperature of the water leaving the unit, meaning it cannot safely regulate heat.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Flow Thermistor Fault

From this model's manual
Verified against the Zanussi Ultra Plus Combi installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's control board loses communication with the sensor that monitors the temperature of the water being sent to your taps and radiators. The most common reason is that the sensor has physically failed or developed an electrical short, though loose or damaged internal wiring can also prevent the boiler from reading the temperature correctly.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

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