High
L4 on Zanussi Ultra Plus Combi

Your boiler has detected a problem with the internal temperature sensor that monitors the water leaving the unit, causing it to shut down as a safety precaution.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Flow Thermistor Fault

From this model's manual
Verified against the Zanussi Ultra Plus Combi installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the sensor responsible for measuring the heat of the water leaving your boiler fails to send a correct signal to the main control board. The most common reason is that the sensor has physically degraded or developed an electrical short, but it can also be caused by loose wiring or a glitch in the boiler's internal computer.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Avoid the next call-out bill

A cover plan would handle faults like L4: no call-out fees, no surprise bills.

Approved partner
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Get a quote →

Affiliate links. We may earn a commission at no extra cost to you.

Related fault codes

Related guides you might find useful