High
oF on Zanussi Ultra Plus Combi

Your boiler is in a standby or programming mode and thinks it has been told to stay switched off.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

PCB Programming - Off state

From this model's manual
Verified against the Zanussi Ultra Plus Combi installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's internal computer has been set to a software-off state, often following a power cut or a manual adjustment in the programming menu. Instead of a mechanical breakdown, the boiler has essentially 'forgotten' it should be running and is stuck in a standby mode. In some cases, this can also happen if the main circuit board has a glitch and requires a professional reconfiguration.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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