High
38 on Alpha Evoke

Your boiler briefly detected a flame but could not keep it lit, so it is automatically trying to restart itself.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Flame detected but signal lost. Ignition retries after fan purge

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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