Ferroli Arena 30A Fault codes & diagnostics

35 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

System Natural Gas 30 kW Discontinued

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7 Emergency 25 High 2 Medium 1 Low

All 35 documented codes

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A01

Your boiler is failing to light because it cannot detect a flame, meaning you currently have no heating or hot water.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Flame rectification probe
  • Gas valve

Related codes

A02

Your boiler has detected that it is dangerously hot and has shut itself down to prevent damage or overheating.

High Engineer only £120-250

Parts commonly replaced

  • Safety Thermostat
  • Central Heating Pump
  • NTC Sensor

Related codes

A03

Your boiler has detected that it cannot safely remove waste gases outside, so it has stopped working to prevent a buildup of harmful fumes in your home.

Emergency Engineer only £120-250

Parts commonly replaced

  • Flue assembly
  • Air pressure switch
  • Fan unit

Related codes

A06

Your boiler is failing to stay lit because it cannot draw in enough air or push out exhaust fumes correctly, which has caused it to shut down for safety.

High Engineer only £120-250

Parts commonly replaced

  • Flue system components
  • Air pressure switch
  • Fan assembly
  • Venturi

Related codes

A09

Your boiler has detected that the exhaust gases are getting too hot, likely because the vent that carries them outside is blocked or damaged.

Emergency Engineer only £120-250

Parts commonly replaced

  • Flue assembly
  • Heat exchanger
  • Temperature sensor

Related codes

A23

Your boiler has detected an issue with the ventilation system that clears away exhaust fumes, so it has shut itself down to keep you safe.

Emergency Engineer only £150-350

Parts commonly replaced

  • Flue gas sensor
  • Fan assembly
  • Flue seal
  • Pressure switch

Related codes

A51

Your boiler's central control computer is not functioning correctly, meaning the system has stopped to prevent unsafe operation.

High Engineer only £250-450

Parts commonly replaced

  • Main PCB

Related codes

F01

Your boiler has failed to light the flame needed to produce heat and has safely shut itself down as a precaution.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB

Related codes

F02

Your boiler has detected a flame inside when it should be turned off, which is a significant safety precaution that prevents the unit from starting.

Emergency Engineer only £150-300

Parts commonly replaced

  • Gas valve
  • Ionisation electrode
  • Printed Circuit Board (PCB)

Related codes

F03

Your boiler has detected that the exhaust gases are becoming dangerously hot and has shut itself down to prevent damage or fire risk.

Emergency Engineer only £150-300

Parts commonly replaced

  • Flue gas thermostat
  • Primary heat exchanger
  • Fan assembly

Related codes

Showing 11–20 of 35
F04

Your boiler has detected an issue with its exhaust system multiple times today and has locked itself out to keep your home safe.

Emergency Engineer only £150-300

Parts commonly replaced

  • Flue gas thermostat
  • Flue assembly
  • PCB

Related codes

F05

Your boiler is not safely venting exhaust gases because the motorized fan is failing to run at the necessary speed.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

F07

Your boiler has detected that the exhaust gases are becoming dangerously hot, so it has shut itself down to prevent damage.

Emergency Engineer only £150-300

Parts commonly replaced

  • Primary heat exchanger
  • NTC flue sensor
  • PCB

Related codes

F10

Your boiler is struggling to detect the flow of water through the system, which is preventing it from heating your home or water.

High Engineer only £150-250

Parts commonly replaced

  • Flow sensor
  • Water pressure sensor
  • Wiring harness

Related codes

F11

Your boiler is struggling to accurately monitor the temperature of the water returning to it, so it has stopped working as a safety precaution until the faulty sensor is replaced.

High Engineer only £120-200

Parts commonly replaced

  • Return NTC sensor
  • Wiring harness

Related codes

F12

Your boiler is struggling to detect the temperature of your hot water supply, so it has safely stopped heating your taps to prevent any issues.

Medium Engineer only £120-180

Parts commonly replaced

  • Domestic Hot Water (DHW) NTC sensor

Related codes

F13

Your boiler has detected a problem with a sensor that monitors the temperature of the gases leaving your flue, causing it to shut down for safety.

High Engineer only £120-220

Parts commonly replaced

  • Flue gas temperature sensor
  • Wiring harness

Related codes

F14

Your boiler is struggling to detect the flow of water through the system, which means it has safely shut down to prevent overheating.

High Engineer only £150-250

Parts commonly replaced

  • DHW flow sensor
  • Flow switch harness
  • PCB

Related codes

F15

Your boiler's fan system is not responding correctly, which prevents it from safely venting exhaust gases and means your heating and hot water will stop working.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

F20

Your boiler has stopped because the flame inside it has unexpectedly gone out while it was trying to heat your water or home.

High Engineer only £120-250

Parts commonly replaced

  • Flame detection electrode
  • Gas valve
  • PCB unit

Related codes

Showing 21–30 of 35
F30

Your boiler has lost its ability to accurately measure the water temperature, so it has safely shut down to prevent overheating.

High Engineer only £120-220

Parts commonly replaced

  • Flow NTC sensor
  • Wiring harness

Related codes

F31

Your boiler is struggling to read its own temperature because a connection or a heat-sensing probe has developed a fault, causing it to shut down to prevent potential damage.

High Engineer only £120-220

Parts commonly replaced

  • Return NTC temperature sensor
  • Wiring harness

Related codes

F32

Your boiler is unable to measure the temperature of your hot water supply, so it has safely shut down to prevent overheating.

High Engineer only £120-180

Parts commonly replaced

  • DHW NTC thermistor
  • Wiring harness

Related codes

F33

Your boiler has detected a communication error with its exhaust monitoring system, causing it to shut down for safety reasons.

High Engineer only £150-250

Parts commonly replaced

  • Flue gas NTC sensor
  • Wiring harness

Related codes

F34

Your boiler is failing to operate because the electricity supply feeding it is too low to keep the system running correctly.

High Engineer only £100-200

Parts commonly replaced

  • PCB
  • Wiring harness

Related codes

F35

Your boiler is struggling because the electricity supply coming from your wall socket isn't stable enough for the machine to operate safely.

High DIY-safe £120-250

What to check first

  1. Check if other electrical appliances in your home are flickering or behaving strangely to rule out a wider power issue
  2. Turn the boiler off at the fused spur or mains power switch, wait 60 seconds, then turn it back on to reset the system
  3. If the fault persists, contact your energy provider to ensure your home's mains electricity supply is stable

Parts commonly replaced

  • Main Printed Circuit Board (PCB)

Related codes

F37

Your boiler has stopped working because the water pressure inside the heating system has dropped too low to operate correctly.

High DIY-safe £80-120

What to check first

  1. Locate the external filling loop (a silver braided hose) underneath the boiler
  2. Open the small valve(s) on the loop to allow mains water into the system
  3. Watch the pressure gauge on the front of the boiler until it reaches 1.5 bar
  4. Close the valve(s) tightly to stop the flow and remove or disconnect the hose if required

Parts commonly replaced

  • Filling loop
  • Pressure relief valve
  • Pressure sensor

Related codes

F38

Your boiler has identified a problem with the internal safety sensors that monitor the flame, causing it to shut down to prevent unsafe operation.

High Engineer only £150-250

Parts commonly replaced

  • Ionisation probe
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

F39

Your boiler has lost the signal from the sensor that monitors your outdoor temperature, so it is using a default setting to keep your home warm instead.

Low Engineer only £100-200

Parts commonly replaced

  • External temperature sensor
  • Wiring loom

Related codes

F40

Your boiler has detected that the water pressure inside the heating system is too high and has shut itself down to prevent damage.

Medium DIY-safe £80-150

What to check first

  1. Locate a radiator positioned on the lowest floor of your home.
  2. Place a cloth under the radiator bleed valve and open it slightly to drain a small amount of water.
  3. Monitor the boiler's pressure gauge until it returns to the green zone (typically between 1.0 and 1.5 bar) and then close the valve.

Parts commonly replaced

  • Pressure relief valve
  • Pressure sensor

Related codes

Showing 31–35 of 35
F41

Your boiler is struggling to read its own internal temperatures because a temperature sensor is either loose or broken, so it has shut down to prevent damage.

High Engineer only £120-220

Parts commonly replaced

  • Flow temperature sensor
  • Return temperature sensor
  • Wiring harness

Related codes

F42

Your boiler has detected that the water temperature is reading differently at two different points, meaning it has safely shut down to prevent overheating or inefficient operation.

High Engineer only £150-250

Parts commonly replaced

  • Flow NTC sensor
  • Return NTC sensor
  • Wiring harness

Related codes

F43

Your boiler has detected that the water inside the unit is getting too hot, so it has safely shut itself down to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • Central heating pump
  • System filter
  • Heat exchanger

Related codes

F47

Your boiler has lost the ability to detect its own water level because a communication wire or sensor has come loose or stopped working.

High Engineer only £120-220

Parts commonly replaced

  • Water pressure transducer
  • Wiring harness

Related codes

F50

Your boiler has detected a problem with the internal mechanism that controls the gas supply, meaning it has safely shut itself down to prevent unsafe operation.

High Engineer only £150-300

Parts commonly replaced

  • Gas valve
  • Wiring harness
  • Printed Circuit Board (PCB)

Related codes