Emergency
F02 on Ferroli Arena 30A

Your boiler has detected a flame inside when it should be turned off, which is a significant safety precaution that prevents the unit from starting.

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

Technical description

Parasite flame (flame detected with gas valve closed)

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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