High
F20 on Ferroli Arena 30A

Your boiler has stopped because the flame inside it has unexpectedly gone out while it was trying to heat your water or home.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Combustion control (flame loss during operation)

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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