High Lockout
F.72 on Glow-worm Energy System

Your boiler has detected that its flow and return sensors are providing conflicting readings, which prevents it from heating your home safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Deviation in the water pressure sensor/return temperature sensor

What causes this fault?

This fault occurs when the boiler detects a permanent difference between the temperature readings on the flow and return pipes. It usually happens because one of the internal sensors has failed, or because there is a physical blockage or pump issue preventing water from circulating evenly through the system.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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