High Lockout
F.73 on Glow-worm Energy System

Your boiler has lost signal from its internal water pressure monitor, meaning it cannot confirm if there is enough water to run safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Water pressure sensor not connected or has short-circuited

What causes this fault?

This fault occurs when the boiler's main control board loses electrical communication with the water pressure sensor. The most common reason is a loose or damaged connection in the internal wiring, or the sensor itself has developed an electrical fault and failed. Without this signal, the boiler shuts down as a safety precaution because it cannot confirm there is enough water to operate without overheating.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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