High
F03 on Heatline Capriz Plus

Your boiler is failing to light the flame, which means it cannot produce any heating or hot water for your home.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Ignition safety time exceeded

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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