What the manual says
Manufacturer manualPre-run fan
From this model's manual
Verified against the Heatline Caprizplus 24a installation & service manual, page 26.
DIY fix possible
No action is required as this is a normal operational status code, not a malfunction.Wait a few moments for the boiler to move to the next stage of the ignition sequence.If the code remains stuck on the screen without the boiler firing, try resetting the boiler once.
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