High
F29 on Heatline CaprizPlus 24a

Your boiler started to heat up but the flame went out unexpectedly while it was running.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Loss of fl ame during operation

From this model's manual
Verified against the Heatline Caprizplus 24a installation & service manual, page 30.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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