Low
S.00 on Heatline Vizo 24

Your boiler is currently in standby mode because it has not received a signal from your thermostat to turn on the heating.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

What the manual says

Manufacturer manual

No request for heating

From this model's manual
Verified against the Heatline Capriz Plus installation & service manual, page 26.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

DIY fix possible

Check that your room thermostat is switched on and set to a temperature higher than the current room temperature.Ensure your external timer or programmer is set to 'on' or 'timed' mode.Check that your boiler's internal heating dial is turned up.

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