High
F26 on Heatline Vizo 24

Your boiler has detected a problem with the internal part that controls the flow of gas, meaning it cannot safely start up to provide heat or hot water.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Fault in gas valve motor.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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