Low
S.21 on Heatline Vizo 24

Your boiler is currently checking that its internal air extraction system is working correctly before it attempts to ignite the flame.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

What the manual says

Manufacturer manual

Pre-run fan

From this model's manual
Verified against the Heatline Capriz Plus installation & service manual, page 26.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

DIY fix possible

Wait for the boiler to complete its pre-ignition sequenceObserve if the status changes to a regular heating or hot water modeMonitor for any lockout codes if the status persists for more than 2-3 minutes

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