Low
S.21 on Heatline Vizo 24

Your boiler is currently checking that its internal air extraction system is working correctly before it attempts to ignite the flame.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

Technical description

Pre-run fan

DIY fix possible

Wait for the boiler to complete its pre-ignition sequenceObserve if the status changes to a regular heating or hot water modeMonitor for any lockout codes if the status persists for more than 2-3 minutes

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