High
b18 on Ideal Imax W

Your boiler is temporarily pausing because it is struggling to move water through the system, often due to a blocked filter or a trapped air pocket.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Blocking code (appears alternating with 9)

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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