High
E36 on Ideal Imax W

Your boiler has detected an internal communication error between its main parts, causing it to shut down for safety until the connection is restored.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Error Mode: The display will flash on and off with the error code shown. The unit will be inoperative until the fault is rectified.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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