High Lockout
L6 on Ideal Logic Combi C24 C30 C35

Your boiler thinks a flame is present even though it hasn't been safely ignited, causing the system to shut down for safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

False Flame Lockout

What causes this fault?

This fault occurs when the boiler's internal sensor detects a flame signal at a point in the starting sequence where there shouldn't be one. The most common reason is a faulty flame sensing electrode that is sending a wrong signal to the control board, or a gas valve that is leaking a tiny amount of gas into the burner area before it is supposed to open.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related fault codes

Related guides you might find useful