Potterton Kingfisher 2 Fault codes & diagnostics

17 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Regular Natural Gas 17.6-29.3 kW 1994-2005 Discontinued

Replaced by: Potterton Kingfisher CF

The fault code is already on your display

Note it down before pressing reset — resetting clears the code immediately. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
1 Emergency 15 High 1 Low

All 17 documented codes

Tap any card for details

A. (1)

Your boiler is failing to ignite because it is not receiving the gas it needs to start the flame.

High Engineer only £120-250

Parts commonly replaced

  • Gas valve
  • Thermocouple
  • Pilot assembly
A. (2)

Your boiler is struggling to ignite the small starting flame because the ignition control hasn't been held down long enough to establish a gas flow.

High DIY-safe £80-150

What to check first

  1. Ensure the gas supply to the boiler is turned on.
  2. Turn the control knob to the ignition position and press it down fully.
  3. Hold the knob down firmly for at least 15 to 20 seconds while clicking the igniter to allow the pilot light to catch.

Parts commonly replaced

  • Pilot burner assembly
  • Thermocouple
  • Piezo igniter
A. (3)

Your boiler is unable to start up because the small flame that acts as a trigger is being blocked from lighting, which means the boiler cannot heat your home or water.

High Engineer only £120-220

Parts commonly replaced

  • Pilot injector
  • Pilot burner assembly
  • Thermocouple
A. (4)

Your boiler's pilot light is failing to spark, which means it cannot ignite to start the heating and hot water process.

High Engineer only £120-220

Parts commonly replaced

  • Piezo igniter
  • Pilot assembly
  • Ignition lead
A. (5)

Your boiler is failing to start because it cannot create the spark or flame needed to ignite its main burner.

High Engineer only £120-250

Parts commonly replaced

  • Pilot electrode
  • Ignition lead
  • Pilot burner assembly
A. (6)

Your boiler has stopped working because the pilot light won't ignite and a safety device has prevented it from starting to prevent overheating.

High Engineer only £120-250

Parts commonly replaced

  • Overheat thermostat
  • Thermocouple
  • Pilot injector
B. (1)

Your boiler's pilot light isn't staying lit because the gas supply isn't being held open long enough during the ignition process.

High Engineer only £120-250

Parts commonly replaced

  • Thermocouple
  • Gas valve
B. (2)

Your boiler is failing to stay lit because the safety sensor that detects the pilot flame has lost its connection, preventing the gas from staying on.

High Engineer only £90-180

Parts commonly replaced

  • Thermocouple
B. (3)

Your boiler's pilot light is failing to stay on, which prevents the main heating system from starting up.

High Engineer only £120-250

Parts commonly replaced

  • Thermocouple
  • Pilot injector
B. (4)

Your boiler's pilot light is struggling to stay lit, which prevents the main system from firing up to provide your heating and hot water.

High Engineer only £120-200

Parts commonly replaced

  • Pilot injector
  • Thermocouple
B. (5)

Your boiler's pilot light has gone out and refuses to stay lit, meaning the system cannot ignite to provide heat or hot water.

High Engineer only £120-220

Parts commonly replaced

  • Thermocouple
  • Gas valve magnetic unit
C. (1)

Your boiler is not heating up because the temperature dial is turned down too low or switched to the off position.

Low DIY-safe

What to check first

  1. Locate the thermostat dial on the front of the boiler control panel.
  2. Turn the dial clockwise to a higher temperature setting.
  3. Ensure the external wall thermostat or programmer is also set to call for heat.
C. (2)

Your boiler is staying in its standby mode because your home's thermostat or programmer is not currently sending a signal to ask for heating or hot water.

High Engineer only £100-200

Parts commonly replaced

  • Programmer
  • Room thermostat
  • Wiring centre
C. (3)

Your boiler's pilot light is lit, but the main burner is failing to ignite, meaning you currently have no heating or hot water.

High Engineer only £150-300

Parts commonly replaced

  • S.I.T. gas valve solenoid
  • Gas control valve
C. (4)

Your boiler recognizes the pilot light is on, but it is failing to trigger the main heating flame because it is struggling to accurately detect your home's temperature.

High Engineer only £150-250

Parts commonly replaced

  • Boiler thermostat
  • Control PCB
C. (5)

Your boiler's small pilot flame is lit, but the main burner is unable to ignite, meaning you have no heating or hot water.

High Engineer only £120-220

Parts commonly replaced

  • Main burner injector
  • Gas valve
D. (1)

Your boiler is failing to switch off when the water reaches the correct temperature, meaning the system is running constantly and overheating.

Emergency Engineer only £150-250

Parts commonly replaced

  • Boiler thermostat
  • Printed Circuit Board (PCB)