High
B. (3) on Potterton Kingfisher 2

Your boiler's pilot light is failing to stay on, which prevents the main heating system from starting up.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Main burner fails to light and pilot is extinguished when pressure on the control knob is released - Pilot rate too low.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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