What the manual says
Manufacturer manualMain burner fails to light, pilot burning - Boiler thermostat set to ‘OFF’ or low setting.
Shared across the range
This code is shared by the boilers in this range, which use the same control board. It may not be printed in this exact variant’s manual.
DIY fix possible
Locate the thermostat dial on the front of the boiler control panel.Turn the dial clockwise to a higher temperature setting.Ensure the external wall thermostat or programmer is also set to call for heat.
Find a Gas Safe engineer
Search the official register →
Boiler cover options
Avoid the next call-out bill
A cover plan would handle faults like C. (1): no call-out fees, no surprise bills.
Approved partner
Get a quote →
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Affiliate links. We may earn a commission at no extra cost to you.
All 17 fault codes on the Kingfisher 2
Seeing a different code? Every code this model can display, in one place.