High
B. (1) on Potterton Kingfisher 2

Your boiler's pilot light isn't staying lit because the gas supply isn't being held open long enough during the ignition process.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Main burner fails to light and pilot is extinguished when pressure on the control knob is released - Control knob not held down long enough.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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