High
A. (4) on Potterton Kingfisher 2

Your boiler's pilot light is failing to spark, which means it cannot ignite to start the heating and hot water process.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Pilot fails to light - Piezo unit not working.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related guides you might find useful