BoilerFaultCodes.com

Potterton Performa 24 Eco HE Fault Codes

Combi Natural Gas 24 kW 2007-2011 Discontinued
GC Number: 47-393-09

Replaced by: Promax Combi HE Plus

This boiler uses LED flash patterns

Count the flashes in one repeating group before the pause. That number is your fault code. Do not reset until you have noted it. How to read fault codes →

Most common fault codes

1
Your boiler has failed to light or maintain a flame, meaning your heating and hot water will not work until the system is reset or repaired.
May be DIY safe · £100-£250
2
Your boiler has likely overheated, causing it to shut down automatically for safety.
May be DIY safe · £100-280
4
Your boiler has lost water pressure and has shut itself down to prevent damage.
May be DIY safe · £0-120

All 34 fault codes

Code Severity Plain English
1 High Your boiler has failed to light or maintain a flame, meaning your heating and hot water will not work until the system is reset or repaired.
2 High Your boiler has likely overheated, causing it to shut down automatically for safety.
3 Low Your boiler is receiving electrical power and is currently in standby mode or ready to operate.
4 High Your boiler has lost water pressure and has shut itself down to prevent damage.
6 High Your boiler has stopped working because it cannot light the flame or the internal drainage pipe for waste water is blocked.
7 High Your boiler has shut down because it has detected that it is getting too hot, tripping a safety switch to prevent damage or danger.
8 High Your boiler has detected a problem with how it vents exhaust gases or with the internal fan, which means it has shut down for safety.
9 High Your boiler has detected that there is either not enough water in the system or the water is not moving around properly to keep the unit running.
10 Medium Your boiler's temperature sensor for hot water has stopped working correctly, meaning your taps might not get warm or the temperature could be inconsistent.
11 Medium Your boiler has detected that the temperature sensor for your radiators is faulty, meaning the system cannot safely monitor how hot the heating water is getting.
24 High Your boiler has stopped working because it either cannot detect a flame to heat the water or the internal drainage pipe for waste water is blocked.
25 High Your boiler has switched itself off because it is getting too hot inside, likely due to a circulation problem or a sensor fault.
26 High Your boiler has stopped working because it cannot safely clear away waste gases, likely due to an issue with the air fan or the exhaust vent.
27 High Your boiler has detected that there is not enough water pressure or the pump isn't circulating water through the system properly.
28 Medium Your boiler is struggling to monitor the temperature of your hot water, which usually means it won't be able to provide consistent hot water to your taps.
29 Medium Your boiler has detected a problem with the sensor that monitors the temperature of the water flowing through your radiators, which prevents the heating from running correctly.
A High Your boiler has detected a problem with how it releases exhaust gases or a failure to light the burner correctly.
Air Flow Monitor Neon High Your boiler has detected an issue with how it is venting exhaust gases, which has caused it to shut down for safety.
B High Your boiler has stopped working because it has detected that water is not circulating properly or the pressure has fallen too low.
C High Your boiler has detected an issue with the sensor that monitors internal water temperature, preventing it from heating up correctly.
D High Your boiler has become too hot and has shut itself down as a safety precaution to prevent damage.
E High Your boiler has failed to light the flame or keep it burning, which may be caused by a simple blockage in your drain pipe.
E01 High Your boiler has tried to light but failed, meaning it cannot currently provide any heating or hot water.
E02 High Your boiler has safety-tripped because it has detected an overheating issue within the internal system.
Flame Failure Neon High Your boiler has tried to light but either failed to start or cannot detect that a flame is present, often due to a lack of gas or a drainage issue.
neon flashing High Your boiler has detected that water isn't moving through the system correctly, which has caused it to stop working to prevent overheating.
neon illuminated Low Your boiler is receiving electrical power and is switched on, but it is currently in standby mode waiting for a signal to provide heat or hot water.
neons flashing High Your boiler has sensed it is getting too hot and has shut itself down as a safety precaution.
Power Failure Medium Your boiler has lost its electrical supply or there was a temporary interruption in power that has caused the system to shut down.
Pressure Gauge 3 or greater Emergency Your boiler has too much water inside it, causing the pressure to reach a dangerously high level where the safety valve must release water.
Pressure Gauge below 0.5 High Your boiler has stopped working because the water pressure is too low, often caused by a small leak or air in the radiators.
Pump/Low Pressure Neon High Your boiler has stopped working because there is not enough water pressure in the system or the internal pump cannot move water around your radiators.
Safety Thermostat Neon High Your boiler has switched itself off because it has detected that it is getting too hot inside.
Sensor Fault Neon High Your boiler's internal thermometers are struggling to read the temperature correctly, which is preventing it from heating your home or water safely.

Potterton Performa 24 Eco HE is discontinued — time for a new one?

Parts for discontinued models can be hard to find and expensive. A new A-rated boiler could save you money on both repairs and energy bills.

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