Emergency
13 on Potterton Statesman

Your boiler is struggling to burn fuel cleanly, which is causing smoke, bad smells, or vibrating noises inside the unit.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

Technical description

Burner Runs But Smoke, and or Smell, and or Pulsation - Bad oil cut off

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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