Emergency
15 on Potterton Statesman

Your boiler is failing to burn fuel properly, which is causing fumes to leak out and potentially releasing dangerous gases into your home.

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

Technical description

Burner Runs But Smoke, and or Smell, and or Pulsation - Combustion products leaking

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
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